Restaurant Shift Captain

MOD Pizza is a leading fast-casual pizza restaurant chain known for its custom, made-to-order pizzas and salads. Established to create a welcoming space where individuality is celebrated, MOD Pizza offers a unique dining experience that prioritizes personalization and community engagement. At MOD, every pizza is tailored to each customer’s preferences, supporting a diverse range of dietary choices from vegan to low-carb options. The company is deeply committed to its values, encouraging a culture where all employees and customers feel included and valued. Beyond just serving food, MOD Pizza focuses on giving back to local communities and fostering an environment where creativity and self-expression thrive. This commitment to culture and quality has helped MOD Pizza become a beloved brand with a passionate following across the United States.

As a part of the restaurant leadership team, the Shift Supervisor position at MOD Pizza is a vital role in ensuring that the restaurant operates smoothly and upholds the brand’s core values. This role involves leading and inspiring the Squad Crew to deliver outstanding pizzas and salads with personalized service and enthusiasm. Shift Supervisors serve as role models, setting a high standard in customer service, teamwork, and operational excellence. They are responsible for creating a positive atmosphere or "MOD vibe" that resonates both with customers and staff alike. By coaching and training team members, the Shift Supervisor helps maintain efficient restaurant operations and fosters an environment where everyone knows their contribution is important.

The job combines leadership, customer service, and operational duties, making it essential for the Shift Supervisor to balance strategic thinking with hands-on involvement during shifts. The position requires keeping the energy high, monitoring quality standards, and ensuring every guest leaves satisfied with their pizza experience. Leaders at MOD are primarily promoted internally, reflecting the company’s investment in employee growth and development, with over 70 percent of MOD leaders having worked their way up through the ranks. This focus on internal promotion highlights MOD Pizza’s dedication to building supportive career pathways for its employees.

Compensation includes an hourly wage of $12.80 plus tips earned at the location. Benefits for this role are comprehensive and include medical, dental, and vision insurance; paid vacation and sick time; a 401(k) retirement plan; free meals including pizza, salad, and beverages; pet insurance; discounted gym memberships; and free counseling sessions. MOD Pizza strives to offer a work experience that goes beyond ordinary food service jobs by nurturing well-being and work-life balance for its employees.

Working as a Shift Supervisor at MOD means being part of a dynamic team united by a love of great food and strong community values. It is a chance to develop leadership skills in a supportive environment dedicated to personal and professional growth. At MOD, every pizza is welcome, and every employee has a place at the table. This role offers an opportunity not only to lead but to make a meaningful impact within the restaurant and local community, embodying MOD's commitment to spreading positivity through food and friendship.