Restaurant Services Director

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Work Options

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, operating in 15 countries and proudly serving millions of guests daily. With a strong commitment to diversity, equity, and inclusion, Aramark fosters a positive workplace environment that values each employee's contribution. This company is dedicated to helping employees reach their full potential through continuous development, supportive culture, and equal employment opportunities. Aramark’s dynamic presence in the food service industry has cemented its reputation for excellence, innovation, and corporate responsibility.

The Restaurant Services Director at Aramark is a pivotal management role focused on developing and executing comprehensive dining strategies that align with customer needs and preferences. This role requires overseeing the entire dining services operation, ensuring effective coordination of food production, delivery, and service. The Director leads teams by training, motivating, and cultivating high-performing staff to ensure productivity and outstanding customer service aligned with Aramark’s service model.

This role's duties include managing financial performance through strict budgeting, cost control, and revenue development, guaranteeing precise upkeep of profit and loss statements. The Director also plays a key part in maintaining compliance with safety, sanitation, and wage regulations, creating a safe environment for employees, clients, and customers. By fostering strong client relationships and upholding company standards, the Director helps enhance service delivery and customer satisfaction.

Operational excellence is a cornerstone of the position. The Director is responsible for implementing labor and food service strategies, optimizing workflow to reduce costs and improve value without compromising quality. Additionally, the role involves front-end leadership in restaurant operations and the creation of environmentally friendly food service programs that meet client objectives. The Director will manage all aspects of menu planning, inventory control, and quality assurance to maintain high standards and encourage continuous improvement.

Aramark values communication skills and the ability to establish mutually beneficial business collaborations. The position requires a candidate who can adeptly navigate client interactions, contribute to sales growth, and foster positive cross-unit collaborations. Physical demands of the role include the ability to lift and move loads up to 50 pounds and stand for extended periods, reflecting the hands-on nature of the work environment.

Aramark also supports the professional growth of its employees by offering diverse internship and student opportunities, flexible work options for certain roles, and comprehensive training and development programs. Employees benefit from leadership training, skills workshops, and online learning platforms designed to advance personal and career goals. With a focus on service, safety, and sustainability, the Restaurant Services Director position at Aramark represents an exciting opportunity for experienced managers passionate about food service leadership and operational excellence.

Job Requirements

  • Bachelor’s degree or equivalent
  • Minimum of four years of experience in the food service industry
  • 1-3 years of management experience
  • Strong communication skills
  • Ability to manage and motivate teams
  • Knowledge of safety and sanitation protocols
  • Ability to handle physical demands such as lifting up to 50 pounds and standing for long periods
  • Experience in budget planning and financial management
  • Proficiency in maintaining P&L statements and operational forecasts

Job Qualifications

  • Minimum of four years of experience in the industry
  • Management background of 1-3 years
  • Past experience in food service
  • Bachelor’s degree or an analogous level of familiarity
  • Strong communication skills
  • Aptitude in fostering and preserving strong ties with clients and customers
  • Ability to display excellent customer service following Aramark’s standardized service model
  • Competence in maintaining positive collaborations with other units
  • Ability to lift, convey, push, and tug loads weighing up to 50 pounds
  • Capability to stand for extended periods

Job Duties

  • Supervise, train, motivate, and cultivate teams to enhance their productivity
  • Guarantee that the food service execution aligns with the established framework
  • Aid your staff by establishing a mutual comprehension of the objectives to be accomplished and the steps needed to reach them
  • Encourage a culture of recognition by rewarding employees for their commitments to the company
  • Uphold safety and sanitation protocols throughout all procedures
  • Recognize customer needs and effectively communicate progress in operations
  • Develop income streams and supervise budget planning, emphasizing the regulation of costs related to food, beverages, and workforce management
  • Guarantee the precision and sustainable upkeep of P&L statements
  • Achieve the set goals for food and personnel performance
  • Manage resources judiciously to maintain quality levels and control costs within the prescribed budget boundaries
  • Execute and preserve Aramark’s strategy for labor and food ventures
  • Boost value through optimizing operations, monitoring costs, and managing profits effectively
  • Achieve full conformity with Operational Excellence fundamentals
  • Direct and oversee tasks involving food production, delivery, and service
  • Ensure that clients, customers, and employees are in a safe and healthy environment at all times
  • Ensure compliance with all relevant policies, rules, and regulations concerning safety, health, and wage standards
  • Create and manage processes and systems for the selection, reception, storage, cooking, presentation, and development of menus for food items
  • Create operational component forecasts and elucidate any variances
  • Check and enforce sanitation and safety requirements
  • Direct and manage unit personnel to ensure efficient production processes and effective merchandising
  • Recruit, employ, foster, and preserve front-line team members
  • Perform routine inventory inspections
  • Abide by the record-keeping criteria established by Aramark and relevant authorities
  • Foster partnerships with client executives and sustain beneficial client and customer engagement
  • Engage in sales procedures and discussions involving contracts
  • Identify opportunities to implement new products and services that promote sales growth and retain clients
  • Lead front-end operations in the restaurant setting
  • Create and implement food service programs that align with the client’s mission and vision integrating environmentally-friendly practices

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef