Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options
Job Description
Aramark is a global leader in providing food services, facilities management, and uniform services to various industries including education, healthcare, business, and sports and entertainment venues. Established with a strong commitment to service and excellence, Aramark operates in 15 countries worldwide and proudly serves millions of guests daily. Known for its inclusive culture and dedication to equal employment opportunities, Aramark fosters an environment where diversity is celebrated and employees are encouraged to grow professionally and personally. The company is deeply focused on sustainability, community engagement, and delivering exceptional customer experiences that align with the needs and expectations of its clients and customers.
The role of Restaurant Services Director at Aramark is a dynamic and pivotal management position responsible for leading and overseeing dining services that offer a variety of cooked meal options designed to meet and exceed customer preferences. The Restaurant Services Director is charged with developing and executing strategic dining initiatives that align with the customers’ tastes, ensuring operational excellence and financial performance. This leadership role involves supervising and motivating teams through recruitment, training, and evaluation to enhance productivity and maintain a culture of recognition and safety. The Director manages all aspects of dining services operations including food production, delivery, quality control, cost management, and compliance with safety and sanitation standards. Additionally, they are tasked with fostering strong client relationships by effectively communicating operational progress and identifying growth opportunities through new product and service innovations.
Key responsibilities include managing budgets and profit and loss statements, optimizing labor and food costs, and ensuring strict adherence to Aramark's operational excellence principles. The Director also enforces compliance with health, safety, and wage regulations, cultivates positive employee morale, and supports environmentally friendly practices that align with the client’s mission and vision. This role requires someone who possesses not only strong leadership and financial acumen but also excellent communication skills and the ability to build and maintain beneficial partnerships at all organizational levels.
Aramark offers a supportive work environment with comprehensive training and development programs designed to help employees reach their full potential through leadership development, skills training, and career advancement opportunities. The company values continuous learning and provides online platforms to expand knowledge and competencies. The Restaurant Services Director role provides a challenging yet rewarding career path within a respected industry leader dedicated to operational excellence, outstanding customer service, and sustainable business practices. Candidates for this role should expect to be actively involved in all facets of restaurant management, from front-end operations to strategic planning, ensuring the delivery of superior dining experiences while maintaining high standards of safety, quality, and financial performance. By joining Aramark, employees become part of a mission-driven organization committed to doing great things for its people, partners, communities, and the planet.
The role of Restaurant Services Director at Aramark is a dynamic and pivotal management position responsible for leading and overseeing dining services that offer a variety of cooked meal options designed to meet and exceed customer preferences. The Restaurant Services Director is charged with developing and executing strategic dining initiatives that align with the customers’ tastes, ensuring operational excellence and financial performance. This leadership role involves supervising and motivating teams through recruitment, training, and evaluation to enhance productivity and maintain a culture of recognition and safety. The Director manages all aspects of dining services operations including food production, delivery, quality control, cost management, and compliance with safety and sanitation standards. Additionally, they are tasked with fostering strong client relationships by effectively communicating operational progress and identifying growth opportunities through new product and service innovations.
Key responsibilities include managing budgets and profit and loss statements, optimizing labor and food costs, and ensuring strict adherence to Aramark's operational excellence principles. The Director also enforces compliance with health, safety, and wage regulations, cultivates positive employee morale, and supports environmentally friendly practices that align with the client’s mission and vision. This role requires someone who possesses not only strong leadership and financial acumen but also excellent communication skills and the ability to build and maintain beneficial partnerships at all organizational levels.
Aramark offers a supportive work environment with comprehensive training and development programs designed to help employees reach their full potential through leadership development, skills training, and career advancement opportunities. The company values continuous learning and provides online platforms to expand knowledge and competencies. The Restaurant Services Director role provides a challenging yet rewarding career path within a respected industry leader dedicated to operational excellence, outstanding customer service, and sustainable business practices. Candidates for this role should expect to be actively involved in all facets of restaurant management, from front-end operations to strategic planning, ensuring the delivery of superior dining experiences while maintaining high standards of safety, quality, and financial performance. By joining Aramark, employees become part of a mission-driven organization committed to doing great things for its people, partners, communities, and the planet.
Job Requirements
- Bachelor's degree or equivalent
- Minimum four years of experience in the food service industry
- Management experience of one to three years
- Strong communication and interpersonal skills
- Proven ability to manage teams effectively
- Knowledge of food safety and sanitation standards
- Ability to handle physical demands including lifting and standing for long periods
- Commitment to maintaining high standards of customer service and client relationships
Job Qualifications
- Bachelor's degree or equivalent
- Minimum of four years of industry experience
- 1-3 years of management experience
- Previous food service experience
- Strong communication skills
- Ability to foster strong client and customer relationships
- Excellent customer service skills per Aramark's service model
- Competence in maintaining collaboration among units
- Ability to work under physical demands such as lifting up to 50 pounds and prolonged standing
Job Duties
- Supervise, train, motivate, and cultivate teams to enhance productivity
- Guarantee food service execution aligns with established frameworks
- Aid staff by establishing clear objectives and the steps to reach them
- Encourage culture of recognition by rewarding employee commitments
- Uphold safety and sanitation protocols
- Recognize customer needs and communicate operational progress
- Develop income streams and supervise budget planning including cost regulation of food, beverages, and workforce
- Guarantee accuracy and maintenance of P&L statements
- Achieve food and personnel performance goals
- Optimize operations, monitor costs, and manage profits
- Ensure compliance with safety, health, and wage standards
- Create and manage menu selection, storage, cooking, and presentation systems
- Oversee accounting tasks related to operational components
- Conduct routine inventory inspections
- Foster partnerships with client executives and maintain beneficial client engagement
- Engage in sales procedures and contract discussions
- Lead front-end restaurant operations
- Implement food service programs aligned with client mission and environmental practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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