Restaurant Services Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and development programs
Flexible Work Options
Career advancement opportunities

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services. Operating in 15 countries, Aramark proudly serves millions of guests daily by delivering exceptional dining and facility experiences. The company is dedicated to fostering an inclusive work environment where employees can reach their full potential while making a positive impact on their communities and the planet. Aramark champions diversity, equal employment opportunities, and non-discrimination, ensuring a supportive workplace culture for all individuals regardless of their background or characteristics.

As the Restaurant Services Director at Aramark, you will play a critical leadership role in shaping and executing dining strategies that resonate with customer preferences and operational goals. This management-level position involves overseeing the full spectrum of dining services, from menu development and food preparation to staff training and financial performance oversight. You will lead teams to elevate productivity by recruiting, evaluating, and motivating staff while instilling a culture of recognition and excellence.

Your responsibilities include ensuring alignment with Aramark’s established food service frameworks, upholding sanitation and safety protocols, and fostering strong client relationships through clear communication and exceptional service standards. Financial management is also a key aspect, requiring you to develop income streams, supervise budgets, and maintain precise P&L statements to optimize profitability and resource utilization.

In addition to managing daily food production and delivery operations, you will be responsible for compliance with health, safety, and wage regulations, and maintaining records as per Aramark and regulatory requirements. The role demands proactive engagement in sales processes to explore new business opportunities and enhance client retention by introducing innovative food products and services.

As a Restaurant Services Director, you will lead front-of-house operations and design sustainable food service programs that reflect the client’s mission while incorporating environmentally responsible practices. This position requires a strong foundation in food service management, excellent communication skills, and the ability to cultivate positive relationships both internally with team members and externally with clients and customers.

Aramark commits to supporting your growth and development by providing comprehensive training programs, career advancement opportunities, and flexible work arrangements where applicable. If you are passionate about leading a dynamic food service operation and making a meaningful difference within a globally recognized company, this role offers a challenging and rewarding career pathway.

Job Requirements

  • Bachelor’s degree or equivalent familiarity
  • Minimum four years industry experience
  • 1-3 years management experience
  • Experience in food service
  • Strong communication skills
  • Ability to cultivate client and customer relationships
  • Capacity to work standing for long durations
  • Physical ability to lift up to 50 pounds occasionally

Job Qualifications

  • Minimum of four years of industry experience
  • 1-3 years of management experience
  • Experience in food service
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to foster and maintain strong client relationships
  • Excellent customer service skills following standardized models
  • Competence in collaborating with other units
  • Ability to stand for extended periods
  • Ability to occasionally lift and move loads up to 50 pounds

Job Duties

  • Supervise, train, motivate, and cultivate teams to enhance productivity
  • Guarantee that food service execution aligns with established framework
  • Aid staff by establishing objectives and steps to achieve them
  • Encourage a culture of recognition by rewarding employees
  • Uphold safety and sanitation protocols
  • Recognize customer needs and communicate operational progress
  • Develop income streams and supervise budget planning
  • Manage resources to maintain quality and control costs
  • Execute and preserve labor and food venture strategies
  • Achieve compliance with operational excellence fundamentals
  • Direct food production, delivery, and service
  • Ensure compliance with safety, health, and wage standards
  • Create and manage processes for menu development
  • Oversee accounting tasks related to operational components
  • Perform routine inventory inspections
  • Foster partnerships with client executives
  • Engage in sales procedures and contract discussions
  • Lead front-end operations
  • Create and implement sustainable food service programs

Job Criteria

Experience

Mid Level (3-7 years)


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