Restaurant Services Director

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. With a commitment to service excellence and a focus on sustainability, Aramark partners with clients in various industries including education, healthcare, sports and entertainment, business, and corrections. The company values diversity, equity, and inclusion, ensuring that every employee has equal employment opportunities and a supportive work environment, free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other protected characteristics. Aramark is dedicated to helping employees reach their full potential through comprehensive training programs, career advancement opportunities, and a culture that fosters growth and collaboration.

The position of Restaurant Services Director at Aramark is a critical leadership role responsible for developing and implementing dining strategies that meet customer preferences while maintaining operational excellence. This management role oversees all dining services, focusing on delivering a variety of cooked meal options that satisfy client needs and enhance guest experiences. The director leads teams by supervising, training, motivating, and evaluating staff performance to improve productivity and service quality. They are tasked with aligning food service execution with Aramark’s established frameworks while fostering a positive work culture that recognizes and rewards employee commitment.

Financial stewardship is a key aspect of this role, as the Restaurant Services Director manages budget planning, controls food, beverage, and workforce costs, and ensures accurate maintenance of profit and loss statements. The director also plays a strategic role by emulating Aramark’s best practices to optimize labor and food operations, achieve operational excellence, and boost profitability. Maintaining safety and sanitation standards throughout all food preparation and service procedures is essential to comply with company policies and regulatory requirements.

Additionally, the Restaurant Services Director is responsible for managing client relationships by understanding customer needs and communicating operational progress effectively. They develop and manage food service programs aligned with client missions and integrate sustainable, environmentally friendly practices. This role requires strong interpersonal skills to build and sustain beneficial partnerships with clients and customers at various organizational levels.

This position demands a minimum of four years of experience in the food service industry, including 1-3 years in management. A bachelor’s degree or equivalent experience is mandatory, alongside strong communication abilities and a proven track record of excellent customer service in accordance with Aramark’s standards. Physical requirements include the ability to lift, push or pull loads up to 50 pounds and stand for extended periods.

Working at Aramark offers an opportunity to be part of a diverse and dynamic team dedicated to great service and making a positive impact on communities and the planet. The company supports employee growth through extensive training programs, including leadership development and skills workshops, as well as online learning platforms. Aramark also provides internship opportunities and flexible work arrangements where applicable. If you are a motivated leader passionate about food service and client satisfaction, this role offers a challenging and rewarding career path within a respected global organization.