Restaurant Services Director

Waxahachie, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Leadership development

skills training

Career advancement workshops

Online learning platforms

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. Founded with a strong commitment to service, Aramark is dedicated to creating excellent experiences for its customers by delivering high-quality dining and hospitality solutions. The company emphasizes diversity, equity, and inclusion, ensuring a workplace environment that respects and values every individual, regardless of race, color, religion, gender, or other protected characteristics. Aramark is recognized for its sustainable practices and community involvement, aiming to make a positive impact not only within its operations but also in the communities it serves.

The Restaurant Services Director at Aramark plays a crucial leadership role in developing and executing dining strategies that meet the evolving tastes and needs of customers. This management position is responsible for overseeing all aspects of dining services, including food preparation, presentation, quality control, and customer engagement. The director leads teams by supervising, training, and motivating staff to enhance productivity while maintaining high standards of safety and sanitation. This role requires a strong focus on financial performance, including budget management, cost control related to food and labor, and maintaining accurate profit and loss statements.

In addition to operational oversight, the Restaurant Services Director fosters strong client relationships by understanding customer needs and ensuring transparent communication about ongoing operations. The director drives efficiency and productivity by implementing Aramark’s labor and food strategies, optimizing operations, and ensuring compliance with company and regulatory policies. This position also involves creating menus and managing food service programs aligned with client goals, including promoting environmentally friendly practices.

The ideal candidate will have a minimum of four years of industry experience, including 1-3 years in a management role, and possess a bachelor's degree or equivalent knowledge. Effective communication skills and the ability to build and maintain strong client and employee relationships are essential. Physical requirements include the ability to occasionally lift up to 50 pounds and stand for extended periods.

This role at Aramark offers an exciting opportunity for individuals passionate about the food service industry and leadership, with avenues for career growth and development supported by comprehensive training programs. Aramark values employee growth and provides a supportive environment that encourages innovation and excellence in service delivery. Employment with Aramark means being part of a purpose-driven organization that strives for great service, sustainability, and community impact, making it an ideal workplace for dedicated professionals seeking meaningful career paths.

Job Requirements

Minimum of four years of industry experience
Management background of one to three years
Experience in food service
Bachelor’s degree or equivalent
Strong communication skills
Ability to foster and maintain strong client and customer relationships
Skilled in delivering excellent customer service per Aramark’s service model
Competence in collaboration with other units
Ability to lift up to 50 pounds occasionally
Ability to stand for long periods

Job Qualifications

Minimum of four years of industry experience
Management background of one to three years
Experience in food service
Bachelor’s degree or equivalent
Strong communication skills
Ability to foster and maintain strong client and customer relationships
Skilled in delivering excellent customer service per Aramark’s service model
Competence in collaboration with other units to ensure unified dining service
Physical ability to lift up to 50 pounds occasionally
Capable of standing for extended periods

Job Duties

Supervise, train, motivate, and cultivate teams to enhance their productivity
Guarantee that the food service execution aligns with the established framework
Aid your staff by establishing a mutual comprehension of objectives and necessary steps
Encourage a culture of recognition by rewarding employees
Uphold safety and sanitation protocols
Recognize customer needs and communicate progress
Develop income streams and supervise budget planning
Manage resources to maintain quality and control costs
Execute and preserve Aramark’s strategy for labor and food ventures
Ensure compliance with safety, health, and wage standards
Create and manage processes for food selection, storage, cooking, and presentation
Oversee accounting tasks related to operational components
Direct unit personnel for efficient production, merchandising, quality control, cost reduction, and training
Recruit and retain front-line team members
Perform inventory inspections
Abide by record-keeping criteria
Foster partnerships with client executives
Engage in sales procedures involving contracts
Identify opportunities for new products and services
Lead front-end restaurant operations
Implement food service programs aligned with client mission and environmental practices