Restaurant Services Director

Aramark is a global leader in food services, facilities management, and uniforms, proudly serving millions of guests daily across 15 countries. With a strong commitment to service and sustainability, Aramark strives to create a positive impact on communities, partners, employees, and the environment. The company is deeply rooted in values of diversity and inclusion, providing equal employment opportunities and fostering a workplace where everyone feels valued and empowered. At Aramark, employees are encouraged to grow and develop through comprehensive training programs, leadership development, and career progression opportunities, making it an ideal environment for those looking to advance their careers in a supportive and dynamic setting.

The role of Restaurant Services Director at Aramark is a pivotal management position responsible for the overall leadership and execution of dining services. This role involves developing and implementing dining strategies that align with the customer preferences and operational standards of the company. The Restaurant Services Director oversees multiple functions ranging from team leadership, financial management, client relations, compliance, to operational efficiency. This role demands a strong focus on delivering high-quality cooked meal options while ensuring safety, sanitation, and sustainability guidelines are strictly followed.

Key responsibilities include supervising and motivating teams to meet productivity goals through recruitment, training, and performance evaluation. The Director ensures that food service delivery complies with the standards and framework set by Aramark, fostering a culture of excellence and recognition within the workforce. Managing the financial aspects involves budget planning, controlling food, beverage, and labor costs, as well as maintaining accurate profit and loss statements. The Director plays a critical role in enhancing productivity by optimizing labor and food operations to maximize value and align with Aramark’s operational excellence principles.

Client relationship management is another essential aspect, where the Director works closely with clients and customers to understand their needs, communicate operational progress, and support sales initiatives. The role also requires strict adherence to safety, health, and wage regulations, ensuring a safe work environment for employees and clients alike. Additionally, the Director is responsible for developing menus, managing inventory, enforcing sanitation protocols, and leading front-end restaurant operations with an emphasis on integrating environmentally friendly practices.

This position requires a minimum of four years of industry experience, with at least one to three years in a management role within food service. A bachelor’s degree or equivalent experience is mandatory. The ideal candidate will possess excellent communication skills, the ability to build and maintain strong client relationships, and the aptitude to collaborate across various units to deliver a unified dining experience. Physical requirements include the capability to lift up to 50 pounds and stand for extended periods.

Overall, the Restaurant Services Director at Aramark plays a crucial role in driving operational success, financial performance, and customer satisfaction while championing a culture of safety, sustainability, and employee engagement. This is an exciting opportunity for individuals passionate about food service management who thrive in a fast-paced, mission-driven environment and are eager to contribute to a global company committed to making a positive difference.