Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta Hotels is a well-established global hospitality company known for delivering exceptional guest experiences through its diverse portfolio of hotels and resorts across various destinations. Renowned for its commitment to quality service, Sonesta Hotels strives to create memorable stays for its guests by maintaining high standards in hospitality, comfort, and luxury. The company values its employees and provides a supportive work environment that encourages growth, learning, and excellence. With numerous properties worldwide, Sonesta continues to expand and innovate within the hospitality sector, offering rewarding career opportunities to passionate individuals who are dedicated to serving guests and upholding the brand's reputation.Show More
Job Requirements
- Must be flexible to work variable days of the week including weekends and holidays
- Must be flexible to work variable shifts including days, nights and overnights
- Ability to stand for entire shift
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects
- Frequent bending, kneeling and reaching
- Must be able to tolerate extreme temperatures such as kitchens and freezers
Job Qualifications
- Two years of experience as a server in a full service restaurant preferred, preferably in a fine dining establishment
- High school diploma or General Education Degree (GED) preferred
- Strong passion for hospitality and exceptional guest service
- Ability to work in a fast-paced environment
- Knowledge of food and beverage menus
- Experience operating POS systems
- Good communication and interpersonal skills
- Adherence to safety and sanitation guidelines
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests' questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill food and beverages when necessary
- Operate POS system and ensure food orders are verified and transmitted promptly
- Adhere to all cash handling and credit card policies and procedures
- Periodically check in with tables to ensure guests' expectations are met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Location
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