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Restaurant Server - Smoke & Mirrors

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.35
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401K options
Tuition Assistance
Discounted hotel rates
Training and Development
Career advancement opportunities

Job Description

Concord Hospitality is a highly respected hospitality management company known for its commitment to quality and exceptional guest experiences across its portfolio of hotels and resorts. The company prides itself on fostering an "Associate First" culture which focuses on the development, respect, and well-being of its employees. Concord Hospitality invests in training and career advancement opportunities at all levels, from interns to executive leaders, ensuring a supportive and enriching work environment. Recognizing diversity, inclusion, and work-life balance, Concord operates on five core cornerstones: Quality, Integrity, Community, Profitability, and FUN. Their dedication to excellence is reflected in the way associates are empowered to contribute meaningfully and are recognized for their hard work and dedication. This approach has made Concord Hospitality a sought-after place to work in the hotel and restaurant management sector, attracting professionals passionate about hospitality and guest service.

The role of Restaurant Server at Concord Hospitality offers an exciting opportunity to join a dynamic team within a renowned hospitality company. This is a full-time position offering competitive wages starting at $12.35 per hour plus tips. The restaurant server plays a vital role in delivering excellent customer service by ensuring guests have a memorable dining experience in a clean, professional, and welcoming environment. The position involves various responsibilities including preparing stations, following the Concord Hospitality handbook rules, handling service procedures for food and beverages, communicating menu specials and answering guest questions knowledgeably, managing a floor station efficiently through teamwork, and maintaining cleanliness and resetting tables promptly. The server must be capable of executing side work duties as assigned and be punctual and well-presented in full uniform.

A successful Restaurant Server at Concord Hospitality must be proactive, detail-oriented, and possess excellent communication and interpersonal skills. The role requires knowledge of food, beverage, and wine service standards, as well as the ability to work collaboratively within a fast-paced service environment. Concord Hospitality supports its associates by offering comprehensive benefits for full-time employees including medical, dental, and vision insurance plans; life insurance; short- and long-term disability options; 401(k) plans; tuition assistance; discounted room rates at Concord managed hotels; and opportunities for professional training and career progression.

Joining Concord Hospitality means becoming part of a company that values personal growth, a positive working culture, and a shared commitment to quality and guest satisfaction. The exciting operational environment of the restaurant server position offers hands-on experience in hospitality with a strong support system, making it an excellent career path for individuals seeking growth in the hospitality industry and a chance to be part of a nationally recognized team. With a focus on diversity and inclusion, Concord Hospitality ensures that every associate feels welcome and valued, contributing to a great place to work for all.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in food service or hospitality preferred
  • Ability to stand and walk for long periods
  • Good communication skills
  • Availability to work flexible hours including evenings and weekends
  • Ability to follow detailed instructions
  • Ability to work as part of a team

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a restaurant serving role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Knowledge of menu items, food preparation, and beverage service
  • Dependability and punctuality
  • Customer service-oriented mindset

Job Duties

  • Report to work on time and in full uniform
  • Carry out all reasonable requests by management
  • Follow the rules in the Concord Hospitality Handbooks
  • Check assigned station for cleanliness and proper setup prior to opening
  • Have necessary equipment including pen, side towel, corkscrew
  • Complete all assigned side work
  • Attend menu classes and be knowledgeable of menu items and daily specials
  • Answer guest questions about menu preparation
  • Manage assigned floor station and participate in teamwork for guest service
  • Take guest orders accurately using proper procedures
  • Follow proper service procedures for food and beverages
  • Ensure tables are properly bussed and cleaned throughout dining
  • Bus and reset tables after guests leave with attention to detail

Job Criteria

Experience

No experience required


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