Pyramid Global Hospitality logo

Restaurant Server- PT

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $7.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
401k Match
Bonus programs

Job Description

Pyramid Global Hospitality is a renowned hospitality management company dedicated to putting people first. Recognized for its supportive and inclusive work environment, the company fosters diversity, growth, development, and the wellbeing of its employees. With a People First culture at its core, Pyramid Global Hospitality emphasizes comprehensive employee development programs, extensive benefits, and a strong commitment to building meaningful relationships within its workforce. The company manages over 230 properties worldwide, offering a dynamic and collaborative setting for hospitality professionals at every stage of their careers. Employees benefit from health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays, all aimed at enhancing their quality of life and professional growth.

The StateView Hotel, a distinguished property under the Marriott Autograph Collection and managed by Pyramid Global Hospitality, stands as a testament to this commitment. Located in a prime area, the StateView Hotel features 164 guest rooms and 8,000 square feet of event space, making it a prominent venue for travelers and events alike. As one of the best employers in the region, the hotel combines a people-centered culture with competitive benefits, including a 401k plan with company matching and attractive bonus programs. The hotel prides itself on its core values of personal development, people-first mentality, and a genuine desire for employee success. The environment encourages every team member to contribute towards delivering exceptional guest experiences, ensuring the hotel is not just a place to stay but a welcoming destination.

The Restaurant Server position at the StateView Hotel represents a vibrant and rewarding career opportunity for individuals with a passion for customer service and hospitality. Servers act as the face of the restaurant, responsible for creating memorable dining experiences by ensuring tables are immaculate, presenting menus, and delivering food and beverages with professionalism and warmth. Ideal candidates are those who thrive under pressure, enjoy connecting with guests, and possess a strong understanding of the food and beverage industry, including knowledge of wine, beer, cocktails, and spirits. The role demands excellent communication skills, the ability to work collaboratively with kitchen and bar teams, and a proactive approach to resolving guest concerns. This position offers a chance to grow within a world-class property, supported by continuous training and development opportunities that align with Pyramid Global Hospitality's commitment to career advancement.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service
  • Ability to work under pressure in a fast-paced environment
  • Strong interpersonal skills
  • Availability to work flexible hours including nights, weekends, and holidays
  • Must have an engaging and welcoming personality
  • Knowledge of food and beverage service standards

Job Qualifications

  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Excellent communication skills
  • Demonstrated ability to work in a fast-paced environment
  • Strong customer service skills
  • Ability to work collaboratively with a team
  • Passion for creating exceptional guest experiences

Job Duties

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Job Criteria

Experience

Mid Level (3-7 years)


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