
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $7.88
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
career growth
401k plan
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation benefits
Tuition Reimbursement
wellness programs
Employee Discounts
Job Description
Embassy Suites by Hilton Raleigh Durham at 201 Harrison Oaks Blvd, Cary, NC is a renowned full-service hotel known for its warm hospitality and commitment to guest satisfaction. As part of the esteemed Embassy Suites brand, this location offers comfortable accommodations, excellent dining experiences, and a variety of amenities designed to enhance the stay of every guest. The hotel thrives on creating an atmosphere where guests feel valued and cared for, emphasizing quality in service and a welcoming environment. They are part of the Atrium Hospitality family, an organization committed to the principles of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork, fostering a supportive and dynamic workplace.
This full-time opportunity at the Raleigh Durham Embassy Suites provides a competitive compensation package with wages starting at $7.88 per hour, which may vary based on experience, skills, qualifications, and location specifics. The role is ideal for individuals passionate about hospitality, seeking a rewarding career with room for growth and development.
The position involves engaging directly with guests by greeting them with warmth and professionalism, managing dining reservations efficiently, and delivering attentive table service. The role requires accurately taking and delivering food and beverage orders, processing guest payments with care, and reporting tips correctly to ensure transparency. Maintaining clean and organized dining stations and service areas is a key responsibility, contributing to an inviting atmosphere. Team collaboration is essential, supporting colleagues through assisting with phone orders, amenities, and responding to guest inquiries promptly.
Employees at Atrium Hospitality benefit from a strong culture that promotes career growth and learning, with 40% of management roles filled by internal promotions. In addition to a meaningful work environment, the hotel offers a 401(k) plan with company match, comprehensive health coverage options including medical, dental, and vision insurance, and paid time off along with vacation benefits. Employees can also take advantage of the Atrium Traveler and brand discount programs, DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on various brands and services. The company values making an impact in the community through its service and volunteer programs, enriching the employee experience beyond the workplace.
This role is crucial in delivering the exceptional guest experiences that Embassy Suites and Atrium Hospitality are known for. Candidates who are friendly, professional, and eager to contribute to a positive team environment will find this position both fulfilling and challenging. The company embraces diversity and equity, providing equal employment opportunities without discrimination. If you are ready to join a supportive family atmosphere where your contributions matter, this hotel service position at Raleigh Durham Embassy Suites is a compelling opportunity to consider.
This full-time opportunity at the Raleigh Durham Embassy Suites provides a competitive compensation package with wages starting at $7.88 per hour, which may vary based on experience, skills, qualifications, and location specifics. The role is ideal for individuals passionate about hospitality, seeking a rewarding career with room for growth and development.
The position involves engaging directly with guests by greeting them with warmth and professionalism, managing dining reservations efficiently, and delivering attentive table service. The role requires accurately taking and delivering food and beverage orders, processing guest payments with care, and reporting tips correctly to ensure transparency. Maintaining clean and organized dining stations and service areas is a key responsibility, contributing to an inviting atmosphere. Team collaboration is essential, supporting colleagues through assisting with phone orders, amenities, and responding to guest inquiries promptly.
Employees at Atrium Hospitality benefit from a strong culture that promotes career growth and learning, with 40% of management roles filled by internal promotions. In addition to a meaningful work environment, the hotel offers a 401(k) plan with company match, comprehensive health coverage options including medical, dental, and vision insurance, and paid time off along with vacation benefits. Employees can also take advantage of the Atrium Traveler and brand discount programs, DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on various brands and services. The company values making an impact in the community through its service and volunteer programs, enriching the employee experience beyond the workplace.
This role is crucial in delivering the exceptional guest experiences that Embassy Suites and Atrium Hospitality are known for. Candidates who are friendly, professional, and eager to contribute to a positive team environment will find this position both fulfilling and challenging. The company embraces diversity and equity, providing equal employment opportunities without discrimination. If you are ready to join a supportive family atmosphere where your contributions matter, this hotel service position at Raleigh Durham Embassy Suites is a compelling opportunity to consider.
Job Requirements
- Six months of customer service, restaurant, or cashier experience preferred
- ability to obtain food safety and alcohol awareness certifications within 60 days
- ability to lift up to 50 lbs, bend, squat, and stand for long periods
- flexible availability including weekends and holidays
- friendly and professional demeanor
Job Qualifications
- Friendly and professional demeanor
- genuine passion for hospitality
- six months of customer service, restaurant, or cashier experience is preferred
- food safety certification or ability to obtain within 60 days
- alcohol awareness certification or ability to obtain within 60 days
- flexible availability including days, early mornings, evenings, weekends, and holidays
Job Duties
- Greet guests
- manage dining reservations
- provide attentive table service
- take and deliver food and beverage orders accurately and efficiently
- process guest payments and ensure proper reporting of tips
- maintain cleanliness and organization of dining stations and service areas
- support team by assisting with phone orders, amenities, and guest inquiries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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