Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.37
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development
Job Description
Pyramid Global Hospitality is a prominent hospitality company renowned for its People First culture. This organization emphasizes creating a supportive and inclusive work environment that values diversity, personal growth, development, and wellbeing of its employees. With over 230 properties worldwide, Pyramid Global Hospitality is committed to fostering meaningful relationships and building a workplace where employees feel valued and supported. The company offers a comprehensive range of employee benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. Moreover, Pyramid Global Hospitality invests in ongoing training and professional development opportunities, enabling employees to acquire skills essential for career advancement in the competitive hospitality industry. This holistic approach not only reflects the company’s dedication to its people but also enhances the guest experience by empowering team members to deliver exceptional service consistently.
One of the prestigious properties under the Pyramid Global Hospitality umbrella is the Rand Tower in Minneapolis, a Tribute Portfolio Hotel. Known for consistently rising above its competition, Rand Tower prides itself as an Employer of Choice—prioritizing the care of its team members as much as the superior service it offers guests and the communities it serves. This hotel embodies the values of Pyramid Global Hospitality by providing a dynamic and nurturing workplace where hospitality professionals can thrive. The Rand Tower is focused on hiring individuals who share a genuine passion for hospitality and seek to contribute significantly to delivering memorable guest experiences.
The current opportunity at Rand Tower is for a highly motivated Restaurant Server. This customer-facing role is vital as servers are the ambassadors of the hotel’s restaurant, directly shaping the guests’ dining experience. Responsibilities include maintaining cleanliness and readiness of tables for incoming guests, presenting menus, serving food and beverages efficiently, and ensuring accuracy in order taking while managing any special guest requests. The ideal candidate will have a lively and engaging personality that facilitates connection with guests, a thorough knowledge of menu offerings including food and beverages, and the capability to work effectively in a fast-paced, collaborative setting. This position is an excellent chance for individuals who enjoy meaningful customer interactions and want to grow professionally in a world-class hospitality environment.
The Restaurant Server role requires preparation of the restaurant prior to service periods, greeting and assisting guests attentively, guiding guests through the menu with descriptive selling techniques, ensuring accurate order intake, and fostering teamwork with kitchen and bar staff. Additionally, servers will be responsible for resolving any guest concerns courteously and presenting bills promptly and correctly to finalize a seamless dining experience. This position offers a competitive hourly compensation starting at $16.37, reflecting the company’s commitment to fair and rewarding compensation based on each candidate’s unique qualifications and experience.
By joining Rand Tower and Pyramid Global Hospitality, employees gain not only a role but a career path in a respected, growth-oriented company that places significant emphasis on employee wellbeing and professional success. The company embraces diversity and inclusion, offering equal opportunity for all candidates. Employees can expect to be part of a vibrant team dedicated to delivering top-tier hospitality while advancing their skills and careers in an environment that supports both personal and professional development.
One of the prestigious properties under the Pyramid Global Hospitality umbrella is the Rand Tower in Minneapolis, a Tribute Portfolio Hotel. Known for consistently rising above its competition, Rand Tower prides itself as an Employer of Choice—prioritizing the care of its team members as much as the superior service it offers guests and the communities it serves. This hotel embodies the values of Pyramid Global Hospitality by providing a dynamic and nurturing workplace where hospitality professionals can thrive. The Rand Tower is focused on hiring individuals who share a genuine passion for hospitality and seek to contribute significantly to delivering memorable guest experiences.
The current opportunity at Rand Tower is for a highly motivated Restaurant Server. This customer-facing role is vital as servers are the ambassadors of the hotel’s restaurant, directly shaping the guests’ dining experience. Responsibilities include maintaining cleanliness and readiness of tables for incoming guests, presenting menus, serving food and beverages efficiently, and ensuring accuracy in order taking while managing any special guest requests. The ideal candidate will have a lively and engaging personality that facilitates connection with guests, a thorough knowledge of menu offerings including food and beverages, and the capability to work effectively in a fast-paced, collaborative setting. This position is an excellent chance for individuals who enjoy meaningful customer interactions and want to grow professionally in a world-class hospitality environment.
The Restaurant Server role requires preparation of the restaurant prior to service periods, greeting and assisting guests attentively, guiding guests through the menu with descriptive selling techniques, ensuring accurate order intake, and fostering teamwork with kitchen and bar staff. Additionally, servers will be responsible for resolving any guest concerns courteously and presenting bills promptly and correctly to finalize a seamless dining experience. This position offers a competitive hourly compensation starting at $16.37, reflecting the company’s commitment to fair and rewarding compensation based on each candidate’s unique qualifications and experience.
By joining Rand Tower and Pyramid Global Hospitality, employees gain not only a role but a career path in a respected, growth-oriented company that places significant emphasis on employee wellbeing and professional success. The company embraces diversity and inclusion, offering equal opportunity for all candidates. Employees can expect to be part of a vibrant team dedicated to delivering top-tier hospitality while advancing their skills and careers in an environment that supports both personal and professional development.
Job Requirements
- High school diploma or equivalent
- 2-4 years of experience in food service
- knowledge of beverages including wine, beer, cocktails, and spirits
- ability to work efficiently under pressure
- strong interpersonal and communication skills
- passion for hospitality and customer service
- legal authorization to work in the location
Job Qualifications
- Engaging and welcoming personality
- ability to describe menu items and sell effectively
- 2-4 years of food service experience
- knowledge of wine, beer, cocktails, and spirits
- ability to work under pressure in a fast-paced environment
- passion for creating an exceptional guest experience
- excellent communication skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- greet guests as they arrive or move about the restaurant
- guide guests on their culinary journey through descriptive selling of the menu
- be accurate in your order taking, confirming all special requests
- be the master of the menu, understanding the details to enhance the conversation
- work collaboratively with other restaurant servers and kitchen/bar staff
- assist guests who have concerns to guide them to a resolution that leaves them happy
- finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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