Restaurant Server - Fort Worth NM Cafe

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $18.07 - $27.11
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
Dental Insurance
Health Insurance
Disability insurance
Opportunities for advancement
401(k)
Vision Insurance
Life insurance

Job Description

Neiman Marcus is a prestigious and well-established luxury retail company renowned for providing a curated assortment of high-end products, unparalleled services, and exclusive activations that celebrate extraordinary customer experiences. Founded decades ago, Neiman Marcus has grown to become a leader in the luxury retail sector with 36 physical stores across the United States complemented by a robust digital presence and remote selling capabilities. The company is part of Saks Global's portfolio, which includes world-class luxury retailers and real estate assets, further solidifying its status in the retail luxury market. Known for iconic initiatives such as the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and unique "Retail-tainment" experiences, the brand continues to foster a loyal global customer base by combining the best luxury designers with exceptional customer engagement and service.

Neiman Marcus is currently seeking a dedicated and professional Server to join its restaurant team located in Fort Worth, Texas. This is an onsite position that offers an exciting opportunity to be part of a dynamic and fast-paced luxury retail environment. Servers at Neiman Marcus are key contributors to the signature dining experience offered in the company’s restaurants, where they engage with customers in a warm and accommodating manner that reflects the high standards of service synonymous with the brand. The role demands a thorough knowledge of food preparation and culinary terminology, a refined understanding of wine, beer, and spirits, and an ability to multitask effectively while maintaining grace and professionalism.

The Server will be responsible for serving assigned areas of the dining room, delivering detailed information about menu items, and ensuring all guest interactions are positive and memorable. Participation in daily pre-shift meetings, adherence to established accounting procedures using POS systems, and the maintenance of cleanliness and hygiene standards are integral parts of the role. The Server must also be physically capable of performing duties involving lifting and moving restaurant equipment. This position is ideal for individuals who are motivated, results-driven, and possess exceptional customer service and problem-solving skills.

With a competitive hourly wage ranging from $18.07 to $27.11 depending on market factors, experience, and qualifications, this role also offers eligibility for bonuses and long-term incentive compensation awards. Neiman Marcus provides full-time employees with a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans such as 401(k), life insurance options, disability insurance, and other voluntary benefits. Working at Neiman Marcus not only gives employees the chance to advance their careers within a large and growing luxury retail organization but also allows them to be part of a culture that values diversity, inclusivity, and exceptional service. This is an outstanding opportunity for anyone seeking to build a rewarding career in the luxury hospitality and retail service industry.

Job Requirements

  • High School diploma or GED preferred
  • prior experience in food and beverage service
  • ability to stand and move throughout shift
  • physical ability to lift and carry up to 35 pounds
  • excellent interpersonal communication skills
  • motivated and able to work independently
  • availability to work flexible hours including evenings, weekends, and holidays
  • commitment to high hygiene and professional standards
  • punctuality and integrity in attendance and scheduling

Job Qualifications

  • High School diploma or GED preferred
  • experience in serving food and beverage and following proper table service guidelines
  • ability to work autonomously
  • motivated and results-driven
  • thorough knowledge of order of service and proper placement of table settings including china, glass, and flatware
  • thorough knowledge of food preparation and culinary terminology
  • ability to interact graciously with the public and handle multiple duties simultaneously
  • exceptional customer service and problem-solving skills
  • ability to work flexible schedules including evenings, weekends, and holidays

Job Duties

  • Serve assigned seating section of dining area in a professional and gracious manner
  • utilize thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
  • leverage knowledge of wine, beer, and spirits, including technical and service procedures
  • interact graciously with the public and handle multiple duties at the same time
  • participate in daily pre-shift meetings
  • adhere to established accounting procedures for all transactions, including authorized methods of payment and POS system usage
  • execute pre-shift, post-shift, and daily duties as assigned
  • fulfill duties involving lifting objects such as tables, chairs, and highchairs
  • clean and maintain restaurant and workstation
  • maintain highest level of hygiene standards including clean uniform and professionally styled appearance
  • coordinate scheduling and time-off with management

Job Criteria

Experience

Mid Level (3-7 years)


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