Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
New Haven Hotel, located in downtown New Haven just steps away from the prestigious Yale University, is a landmark known for its luxurious comfort and unparalleled service. The Omni New Haven at Yale University stands out prominently within New Haven's skyline, offering breathtaking views from its guest rooms and the esteemed John Davenport's Restaurant on the 19th floor overlooking the Yale campus. As the only 4-diamond hotel in New Haven, the Omni prides itself on delivering an award-winning experience with a professional and engaging work environment. The hotel commits itself to maintaining the highest standards for guest satisfaction, blending modern... Show More
Job Requirements
- Must have restaurant wait staff experience
- Micros and cash handling experience is required
- Must be able to work a flexible schedule including weekends and holidays
- TABC / TIPS and Food Handler certifications are required
- Candidates must be able to speak fluent English
- Must be able to stand entire shift and work in a busy environment
Job Qualifications
- Must have restaurant wait staff experience
- Preferably in a fine dining setting
- Micros and cash handling experience is required
- TABC / TIPS and Food Handler certifications are required
- Candidates must be able to speak fluent English
- Must be able to stand entire shift and work in a busy environment
Job Duties
- Complete knowledge of service time, menu and specials
- Take guest orders
- Prepare and serve orders using Moments of Service and Power of Engagement
- Inquire if additional service is needed / Upsell
- Responsible for each check
- Set and clear tables
- Responsible for set-up, delivery and presentation of each guest order
- Consult with supervisor on any food pick up difficulty
- Attend all designated staff meetings and training sessions
- Complete any tasks and side duties assigned by manager
- Responsible for maintenance and cleanliness of service areas
- Aid guests in locating other areas of the hotel (walk them to the destination if possible)
- Adhere to cash handling standards
- Follow all company policies and procedures
- ensure clean uniform and professional personal appearance
- maintain confidentiality of proprietary information
- protect company assets
- Follow all company safety and security policies and procedures
- report accidents, injuries, and unsafe work conditions
- complete safety training and certifications
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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