Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Employee assistance program
Job Description
Located in the heart of downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University is a distinguished luxury hotel recognized for its exceptional comfort and unparalleled service. As the only 4-diamond hotel in New Haven, the Omni stands out prominently in the city’s skyline, offering breathtaking views from its guest rooms and the renowned John Davenports Restaurant situated on the 19th floor overlooking the Yale Campus. This hotel is a premier destination for travelers seeking elegance, superior amenities, and an immersive hospitality experience. The Omni New Haven is dedicated to... Show More
Job Requirements
- Must have restaurant wait staff experience
- Micros and cash handling experience is required
- TABC/TIPS and Food Handler certifications are required
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English
- Must be able to stand entire shift and work in a busy environment
Job Qualifications
- Must have restaurant wait staff experience
- Preferably in a fine dining setting
- Micros and cash handling experience is required
- Must be able to work a flexible schedule including weekends and holidays
- TABC/TIPS and Food Handler certifications are required
- Candidates must be able to speak fluent English
- Must be able to stand entire shift and work in a busy environment
Job Duties
- Complete knowledge of service time, menu and specials
- Take guest orders
- Prepare and serve orders using Moments of Service and Power of Engagement
- Inquire if additional service is needed or upsell
- Responsible for each check
- Set and clear tables
- Responsible for set-up, delivery and presentation of each guest order
- Consult with supervisor on any food pick up difficulty
- Attend all designated staff meetings and training sessions
- Complete any tasks and side duties assigned by manager
- Responsible for maintenance and cleanliness of service areas
- Aid guests in locating other areas of the hotel and walk them if possible
- Adhere to cash handling standards
- Follow all company policies and procedures
- Ensure clean uniform and professional appearance
- Maintain confidentiality of proprietary information
- Protect company assets
- Follow all company safety and security policies
- Report accidents, injuries, and unsafe work conditions
- Complete safety training and certifications
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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