Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
flexible scheduling
Opportunities for career advancement
Employee discounts on food and beverage
Training and development programs
Supportive team environment
Health and safety protocols
uniform provided
Job Description
The hotel is a well-established hospitality business that operates around the clock, providing guests with exceptional dining and lodging services seven days a week. Renowned for its commitment to guest satisfaction, the hotel offers a vibrant and dynamic environment that demands versatility and dedication from its team members. The establishment prides itself on delivering excellent food and beverage services in addition to maintaining high standards of cleanliness, safety, and professionalism in all its operations. With a focus on creating memorable guest experiences, the hotel continually updates its service offerings and ensures all staff members are well-versed in hospitality standards and... Show More
Job Requirements
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Hold a current Food Handler Card
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings and service ware
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labelling instructions to enable the safe application of products and processes within the hotel
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment, e.g., coffee maker
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
- Lifting fifty (30) pounds maximum
- Constant standing and walking required
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Job Qualifications
- Hold a current Food Handler Card
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings and service ware
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labelling instructions to enable the safe application of products and processes within the hotel
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment, e.g., coffee maker
Job Duties
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Check station before, during and after shift for proper set-up and cleanliness
- Record the details of the order from the guests, repeating the order to the guests to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Supplement the bus help in clearing and resettling the tables
- Perform all assigned side work to include replenishing condiments and restocking
- Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
- Present the check to guest promptly
- Adheres to all company policies and procedures
- Follows safety and security procedures and rules
- Knows department fire prevention and emergency procedures
- Utilizes protective equipment
- Reports unsafe conditions to supervisor/manager
- Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
- Provides for a safe work environment by following all safety and security procedures and rules
- All team members must maintain a neat, clean and well groomed appearance
- Perform any related duties as requested by supervisor/manager
- Assists other Restaurant Personnel when need
Job Location
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