Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Paid vacation after 6 months of employment
Paid sick time and holiday pay
Health & well-being benefits after 60 days of employment
401(k) with employer matching
Free onsite parking and discounted bus passes
Complimentary Meals
discounted hotel stays
Career development programs and tuition reimbursement
Community Volunteer Opportunities
Job Description
Loews Vanderbilt Hotel in Nashville offers a unique blend of old and new Southern hospitality in a vibrant city known for its rich culture and lively atmosphere. Situated just minutes away from some of Nashville's most iconic attractions, the hotel provides an ideal location for guests eager to explore the region's renowned music scenes, historic landmarks, and vibrant culinary delights. Loews Vanderbilt is more than just a hotel–it represents a dynamic environment that harmoniously combines luxury accommodations with authentic local experiences, making it a distinguished landmark on West End Avenue. Recognized for fostering a family-oriented, engaging work culture, Loews Nashville... Show More
Job Requirements
- High school diploma or equivalent
- One plus years experience as a food server in high volume upscale hotel or restaurant environment
- Ability to work flexible schedule including weekends and holidays
- Ability to stand walk stoop bend and lift trays weighing up to 35 pounds repetitively during entire shift
- TABC permit or ability to obtain a valid TABC permit
Job Qualifications
- One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
- TABC permit, or ability to obtain a valid TABC permit
Job Duties
- Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
- Sets up assigned station with all required supplies, "Mis en Place"
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to guests so as to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- Monitors preparation of individual courses to ensure proper flow
- Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
- Serves all food and beverage items professionally, according to Loews Standards
- Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager/supervisor
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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