Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Meal Allowances

Job Description

Original Wing Factory is a beloved restaurant chain that originated in Sandy Springs, just north of Atlanta, back in 1997. Founded by a group of friends who sought to follow their passion rather than pursuing traditional corporate careers, the restaurant quickly became a local favorite for its focus on classic comfort food – most notably, chicken wings. With humble beginnings as a 700-square-foot wing shack, Original Wing Factory has expanded substantially over the past two decades to operate four locations. Despite growth, the company remains committed to delivering a warm neighborhood atmosphere characterized by great food, cold beer, and lively sports viewing.

The restaurant’s current culture is deeply rooted in community and hospitality, fostering a welcoming environment where guests feel valued and enjoy memorable dining experiences. Original Wing Factory’s commitment extends beyond serving excellent food; it involves creating an atmosphere where patrons can relax, unwind, and connect with friends and family. This dedication has helped the brand sustain its popularity and influence in the Atlanta area.

The role of a Restaurant Server at Original Wing Factory is essential to maintaining this welcoming and vibrant atmosphere. As a server, you will be the face of the restaurant, responsible for taking orders accurately, serving food and beverages promptly, and ensuring guests feel comfortable and appreciated throughout their visit. This position requires excellent communication skills and a friendly demeanor to engage effectively with patrons. You will assist guests by explaining menu items in detail, answering any questions they may have, and responding promptly to requests to enhance their dining experience.

Additionally, the server's tasks include preparing and cleaning the dining area to maintain a clean, organized, and inviting space for all guests. This role is fast-paced and dynamic, ideal for someone who thrives in social environments and enjoys interacting with people. You will also collaborate closely with kitchen and bar staff to coordinate orders and ensure food and drinks are delivered accurately and efficiently.

Employing best practices for customer service and hospitality is crucial in this job, along with flexibility to perform various restaurant duties as assigned, which may include helping with inventory management or assisting with event preparations. Original Wing Factory values employees who are proactive, reliable, and eager to contribute positively to the team. This role presents a fantastic opportunity for individuals passionate about food service who want to develop their skills in a supportive and growing restaurant group.

Overall, working at Original Wing Factory as a Restaurant Server means being part of a vibrant community-focused business with a rich history and a commitment to excellence in service. It is a role that requires a blend of interpersonal skills, enthusiasm for food and beverage service, and the ability to work efficiently in a fast-paced setting. If you enjoy engaging with patrons, working as part of a dedicated team, and delivering excellent service in a lively restaurant environment, this position could be an excellent fit for you.

Job Requirements

  • High school diploma or equivalent
  • minimum one year of experience in food service
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • customer service focused
  • punctual and reliable

Job Qualifications

  • Previous experience of at least one year in food service
  • ability to build rapport with guests
  • ability to thrive in fast-paced environments
  • excellent written and verbal communication skills

Job Duties

  • Serve food and beverages to guests
  • explain menu items to guests
  • clean and prepare dining areas
  • greet and welcome guests
  • respond to guest inquiries and requests promptly
  • perform other restaurant duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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