Job Overview

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Compensation

Hourly
Range $9.00 - $14.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
staff training

Job Description

The hiring establishment is a fine dining restaurant known for its exquisite menu and dedication to customer satisfaction. This restaurant offers a sophisticated dining experience, emphasizing high-quality food, excellent wine selections, and impeccable service. It caters to guests who appreciate a luxurious atmosphere combined with culinary excellence. The establishment prides itself on maintaining high standards of food quality, safety, and guest interaction, ensuring every visit is memorable. This restaurant is a dynamic workplace where teamwork and customer focus are paramount, and where staff are expected to uphold the highest levels of professionalism and attentiveness.

This role is for a server position within this fine dining setting, aimed at candidates who have a strong passion for hospitality and customer interaction. The ideal candidate will possess a detailed knowledge of the restaurant's food and wine menu, including understanding various ingredients and how they complement one another. They will be expected to use this expertise to make personalized recommendations based on guests' preferences and tastes. Multitasking and anticipating guest needs are crucial skills, along with excellent verbal communication for seamless coordination with kitchen and bar staff. Adherence to food safety standards and proper service protocols is fundamental in this role. Responsibilities include greeting and seating guests, accurately taking and conveying food and drink orders, serving meals and beverages, checking in to ensure customer satisfaction, handling payments, and supporting team members during busy periods. This position demands a friendly, organized, and professional demeanor, working efficiently under pressure while maintaining a warm and welcoming attitude. Experience in fast-paced restaurant environments is valued, alongside strong customer service skills and the ability to work harmoniously with various restaurant team members. Being part of this establishment offers an opportunity to grow professionally within the hospitality industry, improve interpersonal skills, and contribute to a high-caliber customer service environment. The employment type is typically full-time or part-time serving roles with competitive wages reflecting experience and skill level. The salary is commensurate with industry standards for fine dining restaurants and may include tips, bonuses, or additional staff incentives.

Job Requirements

  • Experience working in a fast-paced restaurant environment
  • Strong customer service skills and soft-skills
  • Strong memorization tactics, both for the menu and for guests’ orders
  • Deep knowledge about the restaurant’s food and wine menu, including the ingredients, what pairs well together
  • The ability to make recommendations based on a guest's palate and preferences
  • Multitasking and anticipating guest’s needs
  • Communicating with staff
  • Knowing and adhering to food safety standards
  • Preparing and corking wine bottles for service
  • Knowledge of the Steps of Service for fine dining establishments

Job Qualifications

  • Experience working in a fast-paced restaurant environment
  • Strong customer service skills and a passion for interacting with people
  • Ability to perform duties under pressure with a friendly and patient attitude
  • Strong time management skills, with a prompt and organized approach to your work
  • Ability to work well with kitchen, host, and bussing staff in a high-energy setting
  • Familiarity with general cash handling procedures and POS systems
  • Ability to provide a clean, safe environment for guests
  • Honesty, integrity, and a self-motivated attitude
  • High school diploma preferred

Job Duties

  • Greeting guests and seating them at clean tables as per our seating chart
  • Bringing waters and menus to your tables shortly after arrival
  • Taking food and drink orders, and making suggestions if requested
  • Communicating food and drink orders to the kitchen and bar
  • Bringing drinks and food to your tables
  • Checking in on your guests to confirm that they’re happy with their orders and dealing with any issues as needed
  • Collecting plates when your guests are finished eating
  • Offering dessert and/or the check once your tables are cleared
  • Collecting payment from guests
  • Helping your team members out as needed by seating other servers’ tables and running their food if your section is not full
  • Cleaning and organizing the restaurant as needed by rolling cutlery and polishing wine glasses if your section is not full
  • Conducting all responsibilities in a prompt, friendly, and organized manner

Job Criteria

Experience

Mid Level (3-7 years)


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