Restaurant Server

SSP America is a leading operator of food and beverage outlets in transportation hubs across the United States and internationally. Known for offering exceptional dining experiences to travelers, SSP America operates a diverse portfolio of restaurants and food services. One of their key locations is at Appleton Airport, where they manage Fratellos, a popular dining establishment offering a variety of delicious food and beverages to airport passengers. SSP America prides itself on creating a welcoming, warm, and efficient dining environment within busy airport settings, catering to the needs of diverse customers from all over the world.

At the Appleton Airport location, SSP America is currently hiring Servers who play a vital role in delivering excellent customer service and ensuring guests enjoy their dining experience. This is an hourly position offering $4.00 per hour plus tips, with servers typically earning an average of $25 per hour. The position offers great advancement opportunities, free parking for employees, and other attractive benefits. Immediate hiring is available, making it an excellent opportunity for those seeking a rewarding career in the food service industry within a dynamic and fast-paced environment.

As a Server at SSP America within Fratellos, you will engage directly with guests, providing friendly and attentive service. Servers are expected to have warm, welcoming smiles and a positive attitude to delight guests throughout their visit. Making thoughtful recommendations based on guests' preferences is a key part of the role, along with answering questions about menu items and services. You will accurately input orders into the POS system and prepare certain dishes, such as ladling soup, tossing salads, cutting desserts, and brewing coffee.

Working as a Server in an airport restaurant requires excellent situational awareness. Observing guests to anticipate their needs and respond promptly to requests is essential for maintaining high customer satisfaction. Servers also handle clearing and resetting tables, balancing checks, processing payments, and maintaining the cleanliness and order of the dining area throughout service. Other general duties may be assigned to support smooth restaurant operations.

This role suits individuals who thrive in a fast-changing environment, can communicate effectively in English, and possess basic math skills to manage cash transactions accurately. SSP America values employees who show dedication, professionalism, and a genuine desire to provide outstanding service to travelers. With a supportive work culture and opportunities for growth, this position offers an enriching pathway into the hospitality field.