Buffalo Wild Wings logo

Restaurant Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
flexible scheduling options
Employee meal discounts and family dining privileges
Access to industry-leading training and continuous learning opportunities
Clear pathways for career advancement
Paid Time Off
401(k) retirement plan
tuition assistance programs
Medical, Dental, and Vision insurance
Champions of Hope community involvement
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
recognition programs
Slip-Resistant Shoes Programs
Opportunities for community and charitable involvement
Igniting Dreams Grant Program
Training Contests
Pay varies by location but generally includes an hourly wage plus tips

Job Description

Buffalo Wild Wings is a well-recognized restaurant chain known for its vibrant atmosphere and extensive menu featuring wings, beer, and a variety of other American-style pub food. Established with a commitment to creating memorable dining experiences, Buffalo Wild Wings has grown into a beloved destination for sports fans and casual diners alike. The company prides itself on delivering exceptional customer service, fostering a high-energy environment where guests feel welcome and engaged every time they visit. Known for its dynamic work culture, the restaurant encourages employees to bring energy, enthusiasm, and dedication to their roles, making it a sought-after employer in the hospitality industry.

The role of a Restaurant Server at Buffalo Wild Wings is more than just taking orders; it is about being the architect of an unforgettable dining experience. Servers act as the primary link between the guests and the restaurant, ensuring that every guest feels valued and well-cared-for throughout their dining journey. This position requires active engagement with customers, offering menu recommendations based on their preferences and needs. Servers maintain close attention to detail to guarantee that orders are accurate, timely, and surpass guest expectations.

Working at Buffalo Wild Wings goes beyond a typical job; it is an opportunity to develop critical skills in customer service, communication, and multitasking in a fast-paced environment. The restaurant fosters a culture of continuous learning and growth, supported by industry-leading training programs that help employees hone their abilities and prepare for future career advancements whether within the company or beyond. Employees benefit from flexible scheduling options that accommodate various lifestyles, including students and part-time workers. In addition to competitive pay with tips, employees enjoy numerous benefits that contribute to their overall well-being and job satisfaction.

Daily shifts at Buffalo Wild Wings are dynamic and exciting, featuring interactions that range from friendly chats with regular guests to handling large party orders during peak hours. The restaurant emphasizes teamwork and cooperation, enabling servers to work seamlessly with kitchen staff, hosts, and bar personnel to deliver a cohesive guest experience. Ultimately, the Restaurant Server role is about delivering exceptional hospitality that keeps guests coming back and builds lasting relationships between the community and the restaurant.

Job Requirements

  • Must meet the minimum legal age requirements for serving alcoholic beverages
  • ability to actively engage with guests and provide excellent customer service
  • strong communication skills
  • ability to work in a fast-paced environment
  • flexibility to work various shifts including evenings and weekends
  • physical stamina to stand and move throughout shifts
  • attention to detail and accuracy in order taking

Job Qualifications

  • Must meet the minimum legal age requirements for serving alcoholic beverages
  • A passion for creating enjoyable moments for our guests, combined with excellent time management, meticulous attention to detail, and top-notch customer service abilities
  • Typically, you should have prior experience in a fast-paced restaurant environment, excellent communication skills, and the ability to provide friendly, attentive service
  • A positive attitude and teamwork skills are highly valued

Job Duties

  • You'll go beyond simply taking orders, actively engaging with guests to recommend our diverse food and beverage offerings and ensure their needs are met throughout their visit in the dining area
  • Craft a unique and satisfying dining experience for every guest
  • Skillfully present and explain our menu selections, focusing on guests seated in the restaurant's dining room
  • As a Restaurant Server at Buffalo Wild Wings, you will greet guests, take orders, serve food and drinks, and ensure a positive dining experience
  • You will also handle payments, maintain cleanliness, and assist team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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