Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
retirement plans
Paid Time Off
Employee assistance program
employee family events
hotel discounts

Job Description

Pyramid Global Hospitality is a prominent leader in the hospitality industry, renowned for its commitment to a People First culture. The company places a strong emphasis on fostering a supportive and inclusive work environment that values diversity, growth, development, and employee wellbeing. With a footprint of over 230 properties worldwide, Pyramid Global Hospitality has established itself as a premier hospitality management company, dedicated to delivering exceptional guest experiences while nurturing the careers of its employees. They offer a comprehensive range of benefits including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee hotel rates. This commitment is reflected in their dedication to ongoing training and professional development, empowering their workforce to advance in their careers within a collaborative and growth-oriented environment. The company is equally welcoming to professionals just starting their journey in hospitality as well as seasoned industry veterans, providing ample opportunity for success and personal achievement.

At one of Pyramid Global Hospitality's distinguished properties, the Westin Tampa Bay, a AAA Four Diamond hotel featuring stunning waterfront views and a prime location near Tampa International Airport, an exciting opportunity awaits for a skilled Restaurant Server. This role is perfect for a customer-focused, motivated individual who excels in delivering genuine and attentive service that feels natural and effortless. The ideal candidate will be someone who values meaningful connections with guests and approaches hospitality with confidence, warmth, and a team mindset. This position offers a chance to thrive and grow professionally in an upscale, dynamic environment where collaboration and high standards are the norm. The primary responsibilities include guiding guests through the menu with insightful recommendations, maintaining a balance of professionalism and a relaxed demeanor, ensuring smooth service pacing, and working closely with colleagues to maintain an organized and lively dining floor. Experience in upscale casual dining or brasserie-style service, along with a strong or eager-to-learn knowledge of food, wine, and cocktails, are key assets for success in this role. Pyramid Global Hospitality also takes pride in hosting events such as job fairs to engage prospective candidates, reflecting the company’s proactive approach to finding the right talent. Compensation packages are tailored individually based on skills, experience, certifications, and location-based labor costs, ensuring fair and competitive wages. Pyramid Global Hospitality firmly supports equal opportunity employment and champions an inclusive workplace, celebrating the diverse backgrounds and talents of its employees. Joining this team means becoming part of an organization that not only excels in hospitality but also genuinely values the growth and wellbeing of its people.

Job Requirements

  • High school diploma or equivalent
  • Experience in upscale casual dining or brasserie-style service
  • Strong knowledge of food, wine, and cocktails or willingness to learn
  • Excellent communication skills
  • Ability to work flexible hours including evenings and weekends
  • Ability to stand and walk for extended periods
  • Customer-focused attitude

Job Qualifications

  • Experience in upscale casual dining or brasserie-style service
  • Strong food, wine, and cocktail knowledge or eagerness to learn
  • A guest-first mindset and natural sense of hospitality
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • High school diploma or equivalent
  • Reliability and punctuality

Job Duties

  • Guide guests through the menu with thoughtful recommendations
  • Balance professionalism with a relaxed, easy demeanor
  • Ensure smooth pacing and attentive service throughout each meal
  • Collaborate closely with teammates to maintain a lively, organized floor
  • Deliver genuine, attentive service that feels effortless
  • Approach hospitality with confidence and warmth
  • Handle guest requests and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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