Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $28,539.90 - $39,588.89
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Live Nation Entertainment stands as the world's premier live entertainment and eCommerce company, encompassing four industry-leading divisions: Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. Ticketmaster.com is the global leader in event ticketing and ranks among the top five eCommerce sites worldwide, attracting over 27 million unique visitors each month. Live Nation Concerts organizes more than 22,000 events annually, featuring over 2,300 artists from around the globe. Artist Nation is recognized as the foremost artist management company, representing over 250 distinguished artists. These entities collectively fuel Live Nation Network, a top-tier entertainment marketing solutions provider that serves more... Show More
Job Requirements
- Responsible Alcohol Awareness Training Certification or equivalent
- 2-5 years high volume restaurant operations experience
- Knowledge of safe and responsible alcohol service
- Standard food preparation and presentation skills
- Strong guest relations skills
- Wine and liquor knowledge
- Ability to multitask and maintain friendly, upbeat attitude
- High school diploma
- Ability to work in fast-paced, loud, and stressful environment
- Ability to stand for prolonged periods
- Ability to lift or move up to 25 lbs using proper lifting techniques
Job Qualifications
- Responsible Alcohol Awareness Training Certification or equivalent
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high volume restaurant operations and safe, responsible alcohol service
- Standard food preparation and presentation skills
- Skill in guest relations
- Wine and liquor knowledge
- Ability to handle multiple tables efficiently with an upbeat, friendly attitude
- Ability to read guests to anticipate their needs
- High School Diploma
- Point of Sales knowledge, preferably MICROS (preferred)
Job Duties
- Serve food and beverage items in a knowledgeable, friendly, and helpful manner to all guests
- Greet all guests at tables
- Respond to guest inquiries regarding menu, wine list, and Music Hall
- Inform guests of daily specials and make recommendations
- Suggestively sell menu items, beverages, desserts, etc.
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage, and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure correctness, proper presentation, and that special requests have been met
- Deliver food and beverages to tables
- Perform opening, running, and closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area
- Memorize menus and daily specials
- Pre-bus tables by removing dirty plates, glasses, etc., from tables once guests have finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Prepare guest checks on micros terminal and check for accuracy
- Receive payment and process cash, credit card, or traveler’s check transactions
- Have knowledge of all music, promotional, or special events in the house
- Assist other servers or other employees as needed
- Occasionally work special events scheduled throughout the venue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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