Job Overview

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Employment Type

Full-time
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities

Job Description

Concord Hospitality is a respected leader in the hospitality industry, known for its commitment to quality service, integrity, and community involvement. Established with the vision of creating welcoming environments and exceptional guest experiences, Concord Hospitality manages a diverse portfolio of hotels and food service outlets across North America. The company prides itself on fostering an "Associate First" culture that values personal development, diversity, and inclusion, making it a great place to work for individuals passionate about hospitality. They emphasize training and career advancement opportunities, ensuring that all associates—from interns to executive leaders—are supported in their professional growth.

Concord Hospitality... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to maintain regular and punctual attendance
  • Strong interpersonal skills
  • Ability to handle multiple tasks simultaneously
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Positive attitude and strong work ethic

Job Qualifications

  • Passion for serving others
  • High sense of responsibility
  • Friendly and cheerful customer service attitude
  • Excellent communication skills
  • Ability to remain calm under pressure
  • Experience in food service preferred but not required
  • Ability to work effectively in a team environment

Job Duties

  • Maintains a calm demeanor during periods of high volume or unusual events
  • Make decisions and solve problems in the interest of 100% guest satisfaction
  • Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
  • Maintains a clean and organized workspace
  • Maintains regular and punctual attendance
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Job Location

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