Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
Discounted hotel rates
Training and Development
career advancement
Job Description
Concord Hospitality is a renowned hospitality company dedicated to delivering exceptional service and quality accommodations across various markets in North America. Known for its strong commitment to an "Associate First" culture, Concord Hospitality invests in its team members by providing comprehensive training and development opportunities that support growth at all levels, from interns to executive leaders. The company prides itself on fostering a diverse and inclusive work environment where every associate is valued, respected, and encouraged to contribute to a positive workplace culture. Concord Hospitality’s core values are grounded in five cornerstones: Quality, Integrity, Community, Profitability, and FUN. These principles... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work in a fast-paced environment
- Excellent communication skills
- Ability to stand for extended periods
- Flexibility to work various shifts including weekends and holidays
- Maintain regular and consistent attendance and punctuality
Job Qualifications
- Passion for serving others
- Excellent interpersonal and communication skills
- Ability to maintain composure and efficiency during high volume periods
- Proactive and responsive mindset
- Strong sense of responsibility and reliability
- Experience in food service or hospitality preferred
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events
- Make decisions and solve problems in the interest of 100% guest satisfaction
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- Maintains a clean and organized workspace
- Maintains regular and punctual attendance
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Location
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