Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Competitive wages
Medical insurance
Dental Insurance
vision plans
Life insurance
short-term and long-term disability options
401k Plans
Tuition Assistance
discounted room rates at Concord managed hotels
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a highly respected and dynamic hospitality company known for its dedication to quality customer service and creating memorable guest experiences. As a hospitality management company, Concord Hospitality operates a variety of hotels and food service outlets, delivering exceptional service across multiple markets. The company’s core values center around quality, integrity, community, profitability, and fun, fostering a culture that truly values its associates and their contributions. At Concord Hospitality, employees are not just staff but valued members of a team that emphasizes growth, respect, and inclusivity. Known for its "Associate First" culture, Concord offers ample opportunities for personal... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to work in a fast-paced environment
- strong communication skills
- reliable and punctual
- positive attitude and a passion for serving others
- ability to maintain composure during busy periods
Job Qualifications
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- excellent communication and interpersonal skills
- ability to remain calm and effective under pressure
- strong problem-solving abilities
- friendly and approachable demeanor
- teamwork-oriented mindset
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events
- make decisions and solve problems in the interest of 100% guest satisfaction
- carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- maintains a clean and organized workspace
- maintains regular and punctual attendance
- engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Location
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