Restaurant Server

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $30,000.00 - $30,879.10

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Meal Allowances

Career development opportunities

Job Description

Viceroy Hotels & Resorts is a distinguished leader in the luxury hospitality industry known for delivering one-of-a-kind authentic lifestyle experiences. With a commitment to provocative design and intuitive service, Viceroy properties are situated in some of the most sought-after locations around the world. The brand is inspired by the philosophy "Remember to Live," which serves as a guiding principle to create memorable, lifelong experiences for each guest. Viceroy Hotels & Resorts is celebrated for its innovative approach to modern luxury, where creativity and a vibrant team culture come together to provide exceptional hospitality. The team at Viceroy is diverse, with... Show More

Job Requirements

High school diploma or equivalent
Experience in hotel or related field preferred
Ability to exert medium work-Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly
Ability to stand during entire shift
Ability to maneuver throughout dining area carrying full trays of food and beverages
Effective verbal and written communication skills
Ability to listen, understand and clarify concerns
Ability to multitask and prioritize departmental duties
Attend all required meetings and trainings
Maintain regular attendance as per hotel standards
Adherence to uniform and grooming standards
Compliance with hotel operational standards and safety regulations
Ability to identify problems and assist in implementing solutions
Ability to handle and solve problems proactively
Ability to understand and apply complex information
Ability to cross-train in other areas
Maintain confidentiality
Show initiative in anticipating guest and operational needs
Perform other duties as assigned
Maintain a friendly and warm demeanor at all times

Job Qualifications

High school diploma or equivalent
Experience in a hotel or a related field preferred
Flexible and able to work long hours when required
Effective verbal and written communication skills
Ability to multitask and prioritize departmental functions to meet deadlines
Attentive, friendly, courteous and service-oriented manner
Ability to maintain confidentiality of information
Effective listening and problem-solving skills
Ability to cross-train in other hotel related areas
Commitment to maintaining high standards of personal appearance and grooming

Job Duties

Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
Be familiar with the organization of the restaurant, lounges, and room service and know the function of each job position
Have a thorough knowledge of menus and current specials in applicable outlets
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
Pre-bus all tables removing soiled dishes after each course
Be familiar with the operation of the P.O.S system
Perform cashiering functions by closing checks and preparing end of shift paperwork
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
Ensure that tables and side stands are kept stocked, tidy and clean
Keep all beverages at least three-quarters full including coffee, tea, soda, water and lemonade
Breakdown trays of soiled dishes and linen in the dishroom according to established standards
Answer the telephone according to standards
Consistently upsell food, beverage and promotional items to guests
Be familiar with fire extinguishers, locations and know how to use them
Receive and deliver food and beverage orders and collect payment
Ensure overall guest satisfaction

Job Location

You may be also interested in: