Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Fully vested 401k
Employee assistance program
Earned Sick and Safe Time
Holiday pay (hourly)
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts
Job Description
Elliot Park Hotel, located in Minneapolis, MN, is a vibrant and welcoming hospitality establishment known for its commitment to providing exceptional guest experiences. As part of a renowned collection of hotels, it offers a blend of contemporary comfort, stylish ambiance, and superior service standards that cater to both business and leisure travelers. At Elliot Park Hotel, the focus is on creating a memorable stay by offering impeccable facilities including a full-service restaurant, comfortable accommodations, and a variety of amenities designed to meet the diverse needs of its guests. Dedicated to excellence, the hotel fosters a dynamic work environment where employees... Show More
Job Requirements
- High school diploma or equivalent
- Must be 21 years or older
- Minimum two years experience in a similar position with a full-service hotel or restaurant
- TIPS training certification required within 30 days of hire date
- Ability to work varied schedule including weekends and holidays
- Ability to stand and walk for entire shift
- Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
Job Qualifications
- Must be 21 years or older
- Good reading writing and oral proficiency in the English language
- Minimum two years experience in a similar position with a full-service hotel or restaurant
- Requires the ability to taste food and alcohol during trainings and new menu updates
- TIPS training certification required within 30 days of hire date
- Previous experience with MICROS POS preferred
- Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
- Ability to work effectively with co-workers as part of a team and with minimal supervision
- Flexibility to work a varied schedule which may include weekends and holidays
- Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
- Ability to stand and walk for entire shift
- Requires writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity
Job Duties
- Maintain complete knowledge and comply with all departmental policies service standards and standard operating procedures
- Take orders retrieve and serve alcoholic non-alcoholic and meals to guests courteously and efficiently according to hotel specifications
- Be familiar with all hotel services features and local attractions activities to respond to guest inquiries accurately
- Assist in the maintenance of the outlet area and equipment
- Monitor and maintain cleanliness sanitation and organization of assigned work areas
- Maintain complete knowledge of all menu items liquor brands beer brands and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list
- Maintain complete knowledge of designated glassware and garnishes for each drink
- Maintain complete knowledge of table seat station numbers proper table set-ups room capacity hours of operation menus price range and dress code of assigned outlet
- Maintain complete knowledge of equipment and use only as intended
- Maintain positive guest relations at all times and resolve all guest complaints ensuring guest satisfaction
- Maintain complete knowledge of and strictly abide by state liquor regulations particularly those prohibiting service to minor intoxicated persons and drunk driving
- Maintain complete knowledge of the point of sale system and work with manager to report and resolve system issues should they arise
- Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times
- Complete opening and closing side duties
- Greet guests and take their orders utilizing suggestive up-selling techniques
- Prepare guest check and process payment adhering to all cash handling and credit policies
- Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste
- Use all chemicals in accordance with OSHA regulations and hotel requirements
- Maintain a professional and personable appearance at all times according to hotel standards
- Successfully achieve the hotel's core values of ownership innovation craft respect and community
- All other duties as requested
Job Location
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