Restaurant Server

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Paid Time Off
Holiday pay
401(k) enrollment
Travel Discounts
Hotel discounts worldwide
Professional development opportunities

Job Description

First Hospitality is a prominent hotel development, investment, and management company founded in 1985 and headquartered in Chicago. Known for its forward-thinking approach, First Hospitality leverages strategic vision to create exceptional value through excellence and innovation. The company is committed to fostering an inclusive environment where diversity is respected and all employees feel valued. Its dedication to collaboration, flexibility, and fairness has made it a leading force in the hospitality industry, serving a wide range of locations and clientele. With a strong emphasis on attracting and retaining a high-performing workforce, First Hospitality nurtures employee growth and professional development to enhance... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant or hospitality service preferred
  • Effective verbal and written communication skills
  • Ability to stand and walk frequently throughout an 8+ hour shift
  • Ability to lift and maneuver up to 30 pounds frequently
  • Ability to reach, bend, stoop, and pivot throughout the workday
  • Must be able to speak, read, and write in the primary language(s) used in the workplace

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in restaurant or hospitality service preferred
  • Strong verbal and written communication skills
  • Ability to speak, read, and write in the primary language(s) of the workplace
  • Customer-focused attitude with ability to engage guests effectively
  • Ability to work standing and walking for 8+ hours per day
  • Ability to lift and maneuver up to 30 pounds
  • Demonstrated teamwork and problem-solving skills

Job Duties

  • Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use
  • Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials
  • Accurately detail each order, ensuring accuracy and guest delight
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
  • Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team
  • Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned
  • Always maintain professionalism consistent with restaurant and company expectations
  • Know and communicate restaurant emergency procedures
  • inform and assist guests in emergencies
  • Take on additional tasks as necessary or assigned by restaurant leadership

Job Location

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