Restaurant Server

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $9.45

Benefits

career growth and learning opportunities

401(k) plan with Company Match

Comprehensive health coverage including medical, dental, and vision insurance

Paid time off and vacation programs

Perks including DailyPay, wellness programs, tuition reimbursement, and exclusive discounts

Purpose and impact through community service and volunteer programs

Job Description

The Sheraton Norfolk Waterside Hotel, located at 777 Waterside Drive in Norfolk, VA, is a distinguished establishment within the hospitality industry renowned for delivering exceptional guest experiences. As a well-established hotel, Sheraton offers guests a luxurious and comfortable environment complete with world-class amenities, dining options, and professional service. At the core of their operations is the dedication to service excellence fostered by the Atrium SPIRIT—an ethos built on service, perseverance, inclusion, respect, innovation, and teamwork. This culture of excellence ensures that both guests and employees thrive in a vibrant and dynamic environment. The hotel serves a diverse clientele ranging from... Show More

Job Requirements

High school diploma or equivalent
Six months of previous customer service, restaurant and/or cashier experience
Food safety training certified or become certified within first 60 days of employment
Alcohol awareness certified or become certified within first 60 days of employment
Able to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Flexible to work day, early morning, evening, weekend and holiday shifts

Job Qualifications

Six months of previous customer service, restaurant and/or cashier experience
High school diploma or equivalent
Food safety training certified or become certified within first 60 days of employment
Alcohol awareness certified or become certified within first 60 days of employment
Previous experience with Micros operating system preferred
Able to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Flexible to work day, early morning, evening, weekend and holiday shifts

Job Duties

Schedule dining reservations and arrange parties or special services
Ensure prompt and courteous service to guests
Answer telephone calls and process phone orders
Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items
Take food and beverage orders, relay orders to kitchen, and serve food to guests
Coordinate amenity delivery request in connection with the kitchen department
Monitor tables in assigned section ensuring all guests are served
Address guest complaints
Collect and process guest payments
Total receipts at end of shift to verify sales and clear cash register
Ensure tips are reported properly for tax processing
Clear dirty table settings and prepare table for resetting
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
Inspect dining room serving stations for neatness and cleanliness
Assist service staff as necessary to service guests in a timely manner
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management
Any and all other work as required to complete the primary purpose of the position

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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