Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $32,281.72 - $36,658.82
Benefits
competitive base salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k Retirement Plan
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
employee rates at all Springboard Hospitality hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a distinguished third-party hotel management company renowned for its 30-plus years of experience in transforming lifestyle hotels across the United States, from the islands of Hawaii to the tip of Florida. The company manages an extensive and diverse portfolio of over 35 hotels and resorts, emphasizing authentic guest experiences, operational excellence, and empowered team collaboration. Springboard is recognized for its intentional company culture that nurtures, trains, and empowers hospitality professionals at all levels, fostering career development while encouraging exploration and travel. The company prides itself on the stability and growth it has maintained even through challenging times,... Show More
Job Requirements
- High school diploma or GED
- Prior experience in restaurant or hospitality preferred
- Ability to work during business hours Monday - Friday 8am - 5pm PST with occasional weekends or holidays
- Ability to stand and walk throughout entire shift
- Ability to lift up to 50 pounds occasionally
- Knowledge of state liquor laws
- Must be service oriented with excellent customer skills
- Ability to communicate effectively in English
- Must be energetic and outgoing
- Ability to multi-task in a fast-paced environment
- Proficiency in Microsoft Office, POS systems, and basic arithmetic
- Willingness to travel as needed for hotel familiarization and meetings
- Adherence to company safety, security, and payroll policies
Job Qualifications
- High school diploma or GED required
- College degree preferred
- Minimum of 1 year prior restaurant or hospitality experience preferred
- Advanced knowledge of computer software including Microsoft Office and Outlook preferred
- Working knowledge of property safety and security procedures
- Service oriented with excellent customer service and sales skills
- Strong communication skills in English
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail
- Team player with ability to work with minimal supervision
- Ability to multi-task in a fast-paced environment
- Skilled in using financial information and basic arithmetic
- Ability to type 45 words per minute and proficient with data entry
- Familiarity with Microsoft Office and Opera preferred
- Ability to exercise confidentiality and discretion
Job Duties
- Provide attentive, friendly, courteous and professional food and beverage service to guests
- Report all guest issues and complaints to management
- Clear, clean, and reset tables as needed
- Perform medium work involving lifting up to 50 pounds occasionally
- Sweep, mop, and vacuum floors to maintain cleanliness
- Be knowledgeable about restaurant and lounge functions, menus, and specials
- Perform opening and closing procedures and complete side work duties
- Follow all state liquor laws
- Carry and refill coffee pots and beverages throughout the room
- Greet guests and serve following established service guidelines
- Communicate effectively and evaluate alternative courses of action
- Maintain composure and objectivity under pressure
- Listen and clarify concerns raised by guests and associates
- Handle cashiering functions using POS and Micros systems
- Maintain proper personal appearance and uniform
- Maintain regular attendance as required
- Coordinate with kitchen staff and management as needed
- Attend meetings as required by management
Job Location
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