Restaurant Server, 1st Shift

Workman's Travel Centers are established as premier travel hubs that offer not only a variety of merchandise and quality food but also exceptional service to their customers. The company values cleanliness, friendliness, and professionalism, creating a welcoming environment for travelers and visitors. Known for their commitment to serving the community with dedication, Workman’s Travel Centers have built a reputation as reliable and customer-oriented establishments. Employees at Workman's Travel Centers benefit from a positive work culture that emphasizes teamwork and mutual respect, making it a rewarding place to work.

The Server position at Workman's Travel Centers is a vital role designed to enhance the customer dining experience by providing friendly and efficient food and beverage service. This first shift job runs from 6 AM to 2 PM and reports directly to the Restaurant Manager. The Server's primary responsibility is to take accurate orders, serve food and drinks promptly, and maintain a clean and inviting dining area. Given the fast-paced nature of the hospitality industry, the ability to work under pressure while maintaining composure and excellent customer service skills is essential.

Key responsibilities include greeting customers warmly, presenting menus, informing patrons about daily specials, and making suitable recommendations to maximize customer satisfaction and enhance the dining experience. The Server must also be knowledgeable about the menu items, capable of explaining how dishes are prepared, and handling customer inquiries with clarity and professionalism. Order accuracy and food safety are critical, so verifying orders before delivery and ensuring the proper temperature of served dishes is part of the job.

Servers at Workman's Travel Centers also assist with food preparation duties such as preparing salads, cold dishes, portioning desserts, and brewing coffee or tea, contributing to the kitchen's overall efficiency. The role demands attention to detail when it comes to cleaning, setting tables, restocking service areas, and ensuring hygiene standards are consistently met.

Workman's Travel Centers provide a professional uniform standard that includes black non-slip shoes, clean denim pants, and company-branded t-shirts, and maintenance of high personal hygiene is mandatory. Servers must uphold these uniform and appearance standards to project a polished and professional image at all times.

Moreover, the company looks for candidates who are friendly, customer-focused, and able to work well within a team. Strong verbal and written communication skills, the ability to handle cash transactions responsibly, and physical stamina to carry food and beverages are required attributes. While prior server experience and a high school diploma or GED are preferred qualifications, the company also provides essential certifications such as ServSafe, emphasizing food safety and customer care.

Workman's Travel Centers employees enjoy a comprehensive benefits package including medical, dental, vision, and life insurance. They also receive free employee meals, a 20% discount on items in the Grace & Grit section, and Store Currency incentives known as "Russ Bucks." This role offers an excellent opportunity for individuals seeking a stable and engaging job in the hospitality industry where excellent customer service and teamwork are valued and rewarded. If you thrive in a social, fast-paced environment and aspire to be part of a respected company that invests in its people, the Server position at Workman’s Travel Centers is an ideal fit.