Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company dedicated to providing exceptional lodging and dining experiences across its diverse portfolio of properties. Known for their commitment to quality service and sustainability, HHM Hotels values customer satisfaction and ethical operations through initiatives like their EarthView program. The company offers an inclusive and dynamic work environment that fosters professional growth and development, making it an attractive employer in the hospitality industry. As a market leader, HHM Hotels is committed to upholding the highest standards in guest services and employee wellbeing, ensuring a friendly and supportive setting for both guests and staff alike.
The role of Restaurant Server at HHM Hotels is pivotal in delivering an outstanding dining experience to every guest. As a Restaurant Server, you will be responsible for serving food and beverages to diners in a courteous and professional manner, ensuring compliance with established brand and hotel guest service standards. This position demands a high level of attentiveness, friendliness, and efficiency in managing orders and maintaining a clean and organized environment. Furthermore, the role aligns with HHM's sustainability goals by adhering to the EarthView program guidelines, emphasizing eco-friendly practices within the dining service.
This is a unique opportunity for individuals passionate about hospitality and eager to develop their careers in the food and beverage sector. The Restaurant Server’s duties include taking and placing orders using the point of service system, setting and clearing tables, stocking service stations, picking up food orders, preparing guest checks, and occasionally stepping in to perform additional tasks such as bartending or bussing during busy periods. The role also involves an ongoing focus on guest satisfaction, actively working to enhance service quality and contributing to positive guest satisfaction scores.
The position may require working various shifts, including weekends and holidays, and involves physical tasks such as standing for long periods, walking, and lifting up to 25 pounds. HHM Hotels supports their team members with competitive wages and a comprehensive benefits package, fostering a supportive environment to advance employees’ careers. Opportunities for growth within the company include progression to roles like Restaurant Supervisor, Banquet Server, Captain, Restaurant Manager, or Banquet Manager. Candidates with previous food and beverage experience, knowledge of POS systems, and a high school diploma or equivalent are preferred, with TIPS certification considered a plus.
Joining HHM Hotels as a Restaurant Server means becoming part of a team that believes in the core values of capability, heartfelt service, excellence, agility, and ownership. The company’s commitment to these values ensures every staff member is respected and motivated to deliver the highest level of service in a vibrant, team-oriented atmosphere.
The role of Restaurant Server at HHM Hotels is pivotal in delivering an outstanding dining experience to every guest. As a Restaurant Server, you will be responsible for serving food and beverages to diners in a courteous and professional manner, ensuring compliance with established brand and hotel guest service standards. This position demands a high level of attentiveness, friendliness, and efficiency in managing orders and maintaining a clean and organized environment. Furthermore, the role aligns with HHM's sustainability goals by adhering to the EarthView program guidelines, emphasizing eco-friendly practices within the dining service.
This is a unique opportunity for individuals passionate about hospitality and eager to develop their careers in the food and beverage sector. The Restaurant Server’s duties include taking and placing orders using the point of service system, setting and clearing tables, stocking service stations, picking up food orders, preparing guest checks, and occasionally stepping in to perform additional tasks such as bartending or bussing during busy periods. The role also involves an ongoing focus on guest satisfaction, actively working to enhance service quality and contributing to positive guest satisfaction scores.
The position may require working various shifts, including weekends and holidays, and involves physical tasks such as standing for long periods, walking, and lifting up to 25 pounds. HHM Hotels supports their team members with competitive wages and a comprehensive benefits package, fostering a supportive environment to advance employees’ careers. Opportunities for growth within the company include progression to roles like Restaurant Supervisor, Banquet Server, Captain, Restaurant Manager, or Banquet Manager. Candidates with previous food and beverage experience, knowledge of POS systems, and a high school diploma or equivalent are preferred, with TIPS certification considered a plus.
Joining HHM Hotels as a Restaurant Server means becoming part of a team that believes in the core values of capability, heartfelt service, excellence, agility, and ownership. The company’s commitment to these values ensures every staff member is respected and motivated to deliver the highest level of service in a vibrant, team-oriented atmosphere.
Job Requirements
- High school diploma or equivalent preferred
- previous food and beverage experience required or equivalent training
- knowledge of POS systems
- TIPS certification preferred
Job Qualifications
- High school diploma or equivalent preferred
- previous food and beverage experience required or equivalent training
- knowledge of POS systems
- TIPS certification preferred
Job Duties
- Take food and beverage orders and place orders in the point of service system
- ensure overall guest satisfaction
- set and clear tables in dining areas
- stock service stations with items such as ice, napkins, or straws
- pick up orders from food preparation areas and ensure food is prepared accordingly
- prepare guest check and if appropriate complete payment transaction
- perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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