Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a leading hospitality company renowned for delivering exceptional guest experiences across its diverse portfolio of hotel properties. Committed to excellence, HHM Hotels prides itself on creating welcoming and comfortable environments that cater to both leisure and business travelers. With a strong focus on sustainability and community engagement, the company integrates eco-friendly practices through its EarthView program while maintaining high standards in guest service and operational efficiency. As an employer, HHM Hotels offers dynamic career opportunities with a clear growth path within the hospitality industry, supportive work environments, and comprehensive benefits that promote employee well-being and professional development.
The Restaurant Server role at HHM Hotels is an exciting opportunity for individuals passionate about delivering outstanding food and beverage service. This role is integral to the hotel’s dining operations, where courteous and friendly interaction with guests ensures memorable experiences aligned with the brand's hospitality standards. Restaurant Servers are responsible for taking and placing food and beverage orders using point-of-service systems and managing various service duties to maintain the smooth operation of the dining area. This position demands attention to guest satisfaction, adherence to sustainability and safety protocols, and the flexibility to support other service functions during peak periods or staffing shortages. As part of the HHM team, the Restaurant Server can look forward to growth opportunities, potentially advancing to supervisory or management roles in restaurant or banquet services.
Working as a Restaurant Server involves more than just serving food; it requires actively engaging with guests to ensure satisfaction while embodying the company’s values such as 'People Are Our Capability' and 'Hearts That Serve.' Beyond guest interaction, the role includes responsibilities like setting and clearing tables, stocking service stations, and accurately processing transactions. The server must uphold HHM Hotels' commitment to sustainability by following established EarthView program guidelines. This position demands physical stamina due to long periods of standing, walking, and lifting, as well as adaptability to work various shifts, including weekends and holidays. HHM Hotels supports its staff with competitive wages, medical benefits, paid time off, and development programs to foster a positive and rewarding career environment.
The Restaurant Server role at HHM Hotels is an exciting opportunity for individuals passionate about delivering outstanding food and beverage service. This role is integral to the hotel’s dining operations, where courteous and friendly interaction with guests ensures memorable experiences aligned with the brand's hospitality standards. Restaurant Servers are responsible for taking and placing food and beverage orders using point-of-service systems and managing various service duties to maintain the smooth operation of the dining area. This position demands attention to guest satisfaction, adherence to sustainability and safety protocols, and the flexibility to support other service functions during peak periods or staffing shortages. As part of the HHM team, the Restaurant Server can look forward to growth opportunities, potentially advancing to supervisory or management roles in restaurant or banquet services.
Working as a Restaurant Server involves more than just serving food; it requires actively engaging with guests to ensure satisfaction while embodying the company’s values such as 'People Are Our Capability' and 'Hearts That Serve.' Beyond guest interaction, the role includes responsibilities like setting and clearing tables, stocking service stations, and accurately processing transactions. The server must uphold HHM Hotels' commitment to sustainability by following established EarthView program guidelines. This position demands physical stamina due to long periods of standing, walking, and lifting, as well as adaptability to work various shifts, including weekends and holidays. HHM Hotels supports its staff with competitive wages, medical benefits, paid time off, and development programs to foster a positive and rewarding career environment.
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience required or equivalent training
- Knowledge of POS systems
- TIPS certification preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous food and beverage experience required or equivalent training
- Knowledge of POS systems
- TIPS certification preferred
Job Duties
- Take food and beverage orders and place orders in the point of service system
- Ensure overall guest satisfaction
- Set and clear tables in dining areas
- Stock service stations with items such as ice, napkins, or straws
- Pick up orders from food preparation areas and ensure food is prepared accordingly
- Prepare guest check and if appropriate complete payment transaction
- Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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