Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
short-term disability insurance
long-term disability insurance
Complimentary Meals
Learning and Development Programs
Exclusive hotel and dining rates
Paid Time Off
401K Matching
Employee assistance program
reward and recognition initiatives

Job Description

The Ned is a distinguished global collection of hotels, clubs, spas, and restaurants designed to bring like-minded individuals together to meet, work, and enjoy exceptional experiences. Founded in London in 2017, The Ned has expanded internationally, proudly opening its fourth location, Ned's Club Washington DC, in 2025. Situated in the historic Riggs Building, a neoclassical structure constructed in 1930, the club occupies a prime location overlooking some of Washington DC's most iconic landmarks, including the White House, the US Treasury, and the Washington Monument. This exclusive members' club spreads over three floors, featuring elegant spaces such as the Rooftop Terrace, Loft Restaurant, Founder's Dining Room, The Library, Drawing Room, Gallery, Conservatory, and private event areas on a self-contained floor.

Ned's Club Washington DC establishes itself as a premier destination for members seeking upscale dining and social experiences with a strong focus on community and personalized service. The club prides itself on providing a sophisticated ambiance complemented by attentive and warm hospitality. The Restaurant Server role at Ned's Club is vital in maintaining this high standard, acting as the friendly and knowledgeable face delivering exemplary food, drinks, and service to members and their guests.

As a Restaurant Server at Ned's Club, you will be entrusted with creating memorable dining experiences that align with the club’s reputation for excellence. This role involves being the primary point of contact for members during their visits, tailoring service to meet individual preferences, and offering expert guidance on the menu selections. Understanding member preferences and building lasting relationships are key aspects of this position, with the goal of enhancing each guest’s experience with personalized attention. You will play a crucial role in upholding the quality and presentation of food and beverages served, ensuring nothing below the club’s high standards reaches the table.

Working in a fast-paced environment, you will maintain professionalism and composure, even under pressure, while ensuring a safe and clean dining space. Collaboration with the membership relations team is essential to provide a seamless and enjoyable experience for all members. You will be visible at all times, so maintaining a polished and professional appearance is important.

This position offers varied shifts, ranging from breakfast to late finishes, reflecting the dynamic nature of the hospitality industry. The club values a warm personality combined with excellent communication skills, a calm demeanor, and the ability to handle sensitive situations discreetly, especially when interacting with high-profile guests who demand privacy and confidentiality. While prior food and drink knowledge is beneficial, comprehensive training is provided to ensure you are well-versed with the menus and service standards.

Compensation for this role includes a competitive hourly wage of up to $12.00 plus gratuity, along with a comprehensive benefits package. The Ned is committed to its employees’ growth and provides ongoing learning and development programs to support career progression. Additionally, employees enjoy complimentary meals, exclusive discounts on hotel stays and dining, paid time off, 401k matching, and access to an employee assistance program. The company fosters a diverse, equitable, and inclusive culture, ensuring a supportive environment where every team member can thrive.

If you are passionate about hospitality, motivated to build meaningful connections, and eager to grow within a reputable and vibrant club environment, The Ned invites you to apply for the Restaurant Server position. Joining The Ned means becoming part of a unique hospitality family dedicated to delivering outstanding member experiences and celebrating diversity in every aspect of the workplace.

Job Requirements

  • Eligible to work in the US
  • High school diploma or equivalent
  • Previous hospitality or food service experience preferred
  • Strong rapport building skills
  • Ability to maintain professionalism and composure in high-pressure settings
  • Confidentiality and discretion when dealing with high-profile guests
  • Availability to work varied shifts including breakfast and late finishes

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a hospitality or food service role preferred
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Knowledge of food and beverage service standards is an advantage
  • Willingness to learn about the club's menus and offerings
  • Ability to handle confidential information with discretion

Job Duties

  • Be the main point of contact for the member's dining experience, tailoring service to deliver exceptional moments
  • Use unrivalled knowledge of menus to answer queries and provide recommendations
  • Maintain impeccable presentation and a friendly, open energy even when not directly interacting with guests
  • Ensure food and drink quality and presentation meet Ned's standards
  • Maintain a safe and clean restaurant environment protecting guests and teammates
  • Collaborate with membership relations team to provide an amazing experience
  • Build rapport with members, learning preferences and storing info for future visits

Job Criteria

Experience

Entry Level (1-2 years)


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