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Restaurant Server

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.35
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates at Concord-managed hotels
Training and development opportunities
Career advancement opportunities

Job Description

Concord Hospitality is a prominent hospitality company dedicated to providing exceptional experiences for guests through its diverse portfolio of hotels and food and beverage outlets. Renowned for its "Associate First" culture, Concord Hospitality invests heavily in the training and professional development of its team members, ranging from interns to executive leaders. The company emphasizes work-life balance, diversity, and inclusive work environments, making it a great place for passionate individuals who want to advance their careers in the hospitality industry. Concord Hospitality focuses on delivering top-notch customer service and quality accommodations in every market it serves. The company's core values are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. These values foster a workplace culture where associates are celebrated for their commitment to excellence and teamwork, proudly proclaiming the motto "We Are Concord." Concord also supports diversity and inclusion with a mission to be recognized as a Great Place to Work for All. The company is an equal opportunity employer that complies with all federal employment laws and encourages applicants from diverse backgrounds to join their team.

The Server role at Concord Hospitality offers an exciting opportunity for individuals passionate about serving others and creating memorable guest experiences. Servers often have the unique privilege of being the first or last point of contact for guests during their visits, which plays a critical role in shaping the overall guest impression. This position requires a friendly smile, cheerful attitude, and an unwavering commitment to excellent service, setting the tone for every dining experience. Servers are expected to engage proactively with guests, anticipate their needs, and help create positive moments that enhance the hospitality experience. This job is perfect for those who enjoy interacting with people and thrive in dynamic, fast-paced environments. Servers at Concord Hospitality are responsible for maintaining calmness and professionalism during high-volume periods and addressing guest concerns promptly and efficiently. This role also involves supporting operational functions by keeping workstations clean, organized, and fully stocked, as well as accurately taking and processing orders while ensuring clear and pleasant communication with guests. Regular attendance and punctuality are essential to consistently deliver high-quality service. The position offers a competitive hourly wage of $18.35 plus tips, providing financial incentives for those who excel in service delivery. This is an outstanding opportunity for motivated individuals looking to develop a career in the hospitality sector, benefiting from continuous training, development programs, and potential career advancement opportunities within Concord Hospitality.

Job Requirements

  • High school diploma or equivalent
  • prior serving or hospitality experience preferred
  • strong communication and interpersonal skills
  • ability to work efficiently in a fast-paced environment
  • flexibility to work varied shifts including nights, weekends, and holidays
  • commitment to professionalism and guest satisfaction

Job Qualifications

  • Prior serving or hospitality experience preferred
  • strong communication and customer service skills
  • ability to work efficiently in a fast-paced environment
  • flexibility to work varied shifts, including nights, weekends, and holidays
  • commitment to teamwork, professionalism, and guest satisfaction

Job Duties

  • Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience
  • maintain a calm and professional demeanor during high-volume periods or unusual events
  • monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns
  • keep workstations clean, organized, and fully stocked
  • accurately take and process guest orders while communicating clearly and pleasantly
  • maintain consistent attendance and punctuality

Job Criteria

Experience

Mid Level (3-7 years)


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