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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive salary
Annual review with increase potential
401k program with company match
Medical insurance
Dental Insurance
Vision Insurance
wellness benefits
Job Description
Arbor Lodging is a premier hotel investment and management company with a flourishing portfolio of properties across the United States, Mexico, and the Caribbean. Renowned for its trusted partnerships, Arbor Lodging is an approved manager for major hospitality brands such as Marriott, Hilton, Hyatt, and IHG. The firm prides itself on a proactive, holistic service approach that ensures guests feel genuinely welcomed and supported at every interaction, strengthening lifelong connections and memorable experiences. Its culture centers on people-first values, leveraging data insights and results-oriented strategies to continuously elevate hospitality standards. Arbor Lodging fosters an innovative and inclusive environment where employees... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food and beverage service preferred
- Ability to communicate effectively
- Capacity to multitask and work efficiently in a fast-paced setting
- Ability to stand or walk for extended periods
- Capability to lift up to 50 pounds
- Must comply with all training and certification requirements
Job Qualifications
- Excellent customer service skills
- Strong interpersonal skills with the ability to engage with guests and coworkers professionally
- Ability to work in a fast-paced environment
- High school education or related experience
- Must obtain and maintain any required certifications
Job Duties
- Sell and serve food and beverages safely
- Process guests bills and payments
- Set up tables and ensure cleanliness of linen, silverware, and glassware
- Know the menu and be able to explain ingredients and preparation methods
- Provide a warm, friendly, and professional dining experience by greeting guests, taking accurate orders, and ensuring their needs are met throughout their visit
- Clean tables including removal of and proper placement of soiled wares and trash
- Report all tips in compliance with company policy and IRS regulations
- Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift
- Maintain a professional and positive attitude towards guests and associates
- Be knowledgeable on hotel facility and services to assist guests
- Process checks and payments in compliance with policies and procedures
- Ability to lift 50 lbs and walk, sit, or stand for extended periods
- Ability to lift, pull, and push moderate weight
- Perform additional tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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