Restaurant Server

HHM Hotels is a distinguished hospitality company recognized for its commitment to delivering exceptional guest experiences across its portfolio of hotels and restaurants. Known for its emphasis on quality service and sustainable practices, HHM Hotels combines innovation with tradition to create welcoming environments where both guests and employees thrive. The company operates with the mission to foster growth, promote professionalism, and enhance sustainability within the hospitality industry. Through its EarthView program, for example, HHM demonstrates its dedication to environmental stewardship and sustainable operations in all facets of its business.

The AM Restaurant Server role at HHM Hotels is an essential position within their food and beverage department, designed to provide guests with a seamless dining experience from morning through the day. This role involves serving food and beverage in a courteous and friendly manner, upholding the company’s high standards of guest service and sustainability. Servers are responsible for taking accurate food and beverage orders using point-of-service (POS) systems, ensuring orders are fulfilled correctly by collaborating with kitchen staff, and maintaining clean and well-stocked service areas. They also handle guest check preparation and payment transactions, and in periods of high demand, assist with other food and beverage functions such as bartending and bussing.

In addition to these operational tasks, the AM Restaurant Server plays a crucial part in contributing to guest satisfaction. Servers are encouraged to be aware of satisfaction scores and actively work to improve the overall dining experience for customers. In alignment with the company’s sustainable goals under the EarthView program, servers practice eco-friendly habits and comply with all occupational health and safety standards, reinforcing HHM Hotels' commitment to its employees and the environment. This role offers ample opportunities for professional advancement, with a clear growth path leading from Restaurant Supervisor and Banquet Server to Captain, Restaurant Manager, and eventually Banquet Manager.

This position requires individuals who are passionate about delivering excellent service and who thrive in a dynamic, fast-paced environment. It demands excellent communication skills, attention to detail, and the ability to multitask effectively. HHM Hotels provides competitive wages for both full-time and part-time positions along with a comprehensive benefits package. The work environment is active and involves standing for extended periods, walking, and some physical labor, which ensures that employees are actively engaged throughout their shifts. The role schedule may include holidays, weekends, and alternate shifts, providing flexibility and variety.

Overall, the AM Restaurant Server position at HHM Hotels is a vibrant opportunity for those seeking to grow their careers in the hospitality industry while being part of a company that values capability, excellence, service, and sustainability. It offers a fulfilling work environment complemented by continuous learning, development prospects, and a comprehensive suite of employee benefits that support well-being and professional growth.