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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
DKN Hotels is a well-established hospitality company known for its commitment to providing exceptional service and a welcoming "Home Away From Home" experience to all guests. As part of an expansive and growing hotel network, DKN Hotels prides itself on maintaining high standards of cleanliness, professionalism, and guest satisfaction across all its dining and lodging facilities. With a reputation for excellence, DKN Hotels offers a dynamic and supportive workplace environment where employees are encouraged to grow and contribute to the overall success of the department and the company. Joining DKN Hotels means becoming part of a team that values friendliness,... Show More
Job Requirements
- Must be able to communicate in English with guests, management and team members to their understanding
- Ability to provide legible written communications
- Ability to compute basic mathematical calculations
- Ability to prioritize, organize and make good judgments
- Dependable
- Previous experience desirable
- Prolonged walking and standing
- Repetitive bending, stooping, reaching, twisting, lifting and carrying
- Reaching above, at and below shoulder level
- Lifting and carrying unassisted up to 30 lbs. of bulk goods
- Exposure to cleaning agents
- Must be aware of the importance of safety and security
- Friendly and courteous to guests and fellow team members at all times
Job Qualifications
- Previous experience desirable
- Ability to communicate in English with guests, management and team members to their understanding
- Ability to provide legible written communications
- Ability to compute basic mathematical calculations
- Ability to prioritize, organize and make good judgments
- Dependable
- Friendly and courteous to guests and fellow team members at all times
- Awareness of the importance of safety and security
- Living the DKN Values' behaviors
Job Duties
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests
- Communicate effectively with guests and fellow team members
- Assist with meal set-up and set or pre-set tables in dining room as assigned
- Courteously wait on guests, make recommendations, up sell
- Professionally serve food and beverages, check-in with and monitor guests' experience throughout their visit to ensure guest satisfaction
- Complete all side work (filling condiment containers, rolling silverware, stocking stations)
- Assist with cleaning dining area
- Wipe down and reset the table for the next guests
- Assist with maintaining cleanliness of restaurant/kitchen to DKN Hotels' standards and all health codes at all times
- Adhere to food safety requirements
- Report any missing/found articles, or damage to the Housekeeping Supervisor
- Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel
- Perform other duties as assigned, requested or deemed necessary by management
- Deliver DKN's "Home Away From Home" experience
- Management retains the discretion to add or change the duties of the position at any time.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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