Restaurant Receptionist

West Hollywood, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $27.00 - $29.00

Benefits

Dental insurance with company contribution

Vision insurance with company contribution

Company Dining Discount

Job Description

This well-established restaurant is renowned for its commitment to providing an exceptional dining experience. With an emphasis on quality service and guest satisfaction, the restaurant prides itself on creating a warm and hospitable atmosphere where every visitor feels valued and welcome. This establishment caters to a diverse clientele, including VIP guests, and maintains high standards in both food and service, making it a preferred destination for patrons seeking top-tier dining experiences. The restaurant operates in a fast-paced environment, requiring a team of dedicated professionals who uphold its reputation through consistent, friendly, and attentive service.

The role of the Re... Show More

Job Requirements

Minimum 1 year experience as a host in a high-volume, fine dining setting
Must have excellent time management skills
Must be able to maintain a professional demeanor in a fast-paced environment
Must be reliable, responsible, and trustworthy
Must have high energy, great communication skills, and be able to work as part of a team
Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs
Must have attention to detail and willingness to deliver exceptional customer service

Job Qualifications

Prior experience as a host or receptionist in a high-volume, fine dining environment
Strong interpersonal and communication skills
Ability to handle multiple inquiries and reservations efficiently
Knowledge of reservation and guest management systems is a plus
Demonstrated ability to work effectively under pressure
Excellent problem-solving skills
Commitment to upholding company policies and health regulations

Job Duties

Greet and escort guests to tables in a gracious and professional manner
Interact with guests and fellow staff members in a polite, courteous, and hospitable manner to ensure all members have an exemplary dining experience
Greet and acknowledge VIPs in a professional manner
Check guests in and uphold all guest list rules
Respond to all reservations and inquiries during shift
Anticipate guests' needs and respond appropriately with a sense of urgency
Maintain a proactive approach to solving any guest's questions or issues
Direct guests to the appropriate waiting area and provide status updates
Maintain a clean and sanitized work environment
Answer phone calls and direct them to the appropriate department
Assist in supervising food servers, bussers, and food runners as it relates to guest contact and table information
Oversee daily restaurant reservations and pre-assign seating when necessary
Communicate with management regarding special orders, cake orders, special requests, and VIP requests
Ensure that all lost items are returned to management
Act as a brand ambassador for the company
Ensure the compliance of all procedures and policies set forth by the company, division, and Health Department
Perform all opening and closing duties as assigned

Job Location

You may be also interested in: