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Restaurant Operations Manager - Multi-Outlet (Caesars New Orleans)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Caesars New Orleans Casino & Hotel is a premier destination property located in the heart of New Orleans, Louisiana. Renowned for its vibrant atmosphere and exceptional guest experiences, the property has earned recognition as a "Best Places to Work" honoree and was named the #1 Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. Operating under the Caesars Entertainment umbrella, Caesars New Orleans is part of the largest casino-entertainment company in the United States and one of the most diversified providers globally. Caesars Entertainment has a rich history, originating in Reno, Nevada in 1937, and has... Show More
Job Requirements
- College degree in hospitality or business management preferred
- Minimum five years of experience in the food service industry
- At least two years of experience in banquet and catering function
- Strong managerial skills
- Knowledge of banquet services and sales
- Knowledge of food cost and labor analysis
- Ability to train and motivate personnel
- Ability to communicate well among staff both written and verbal
- Excellent customer service skills
Job Qualifications
- College degree in hospitality or business management preferred
- Preferred or equivalent years of industry related experience
- Strong managerial skills
- Knowledge of banquet services and sales
- Knowledge of food cost and labor analysis
- Ability to train and motivate personnel
- Ability to communicate well among staff both written and verbal
- Excellent customer service skills
- Five years of experience in food service industry with a minimum two years in banquet and catering functions
Job Duties
- Manages the execution and detailing of all food operation functions to ensure delivery of an exceptional customer service experience
- Manages and oversees the daily operations of restaurants
- Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action
- Monitors proper staffing levels in order to provide high standards of service
- Monitors appearance of food served and communicates deviations from standard
- Responsible for the administration of controls in all of the managed areas to ensure economical and profitable established standards are maintained
- Co-manages the Food Operations Team in conjunction with the Beverage Department
- Responsible for ensuring the proper movement and set-up of all equipment needed
- Responsible for the creation and administering of standard procedures, trainings, and corrective discipline
- Assigns daily tasks to staff to ensure successful guest experiences
- Counsels, guides and instructs personnel in the proper performance of their duties
- Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated
- Prepares and coordinates the periodic performance reviews of assigned personnel
- Acts as a role model to other employees and always presents oneself as a credit to Caesars
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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