
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
401(K) retirement savings program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
Tuition Reimbursement
Paid Time Off
Employee assistance program
Meal Discount
Childcare Discount Program
Job Description
First Watch is the leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. Known for its chef-driven menu and commitment to fresh, high-quality ingredients, First Watch emphasizes a unique culinary philosophy it calls "Follow the Sun." This philosophy guides their rotating menu, which changes multiple times per year to highlight the freshest flavors at their peak. From classic favorites with elevated twists to innovative dishes like the Kale Tonic juice, Quinoa Power Bowl, and signature Million Dollar Bacon, First Watch prioritizes exceptional food that delights customers.
With over 630 locations spanning 32 states, First Watch has established a reputation as a favorite for daytime dining, earning numerous accolades such as "Best Breakfast" and "Best Brunch" awards. Notably, it was voted #1 Best Breakfast by Newsweek’s Readers’ Choice Awards for 2025 and recognized as the #1 Most Loved Workplace in America for 2024 and 2025 by the Best Practice Institute. This commitment to quality and community is reflected not only in the customer experience but also in its corporate culture, which places employees as the highest priority.
Central to First Watch’s philosophy is the YOU FIRST culture, which means putting employees’ well-being and happiness at the forefront. This culture creates a supportive, empowering work environment where employees have independence to make decisions that enhance the breakfast, brunch, or lunch experience for guests. The company prides itself on never requiring night shifts and offering a balanced work-life environment. Employees benefit from a comprehensive perks package that includes health insurance, dental and vision coverage, retirement savings through a 401(k) plan, life and disability insurance, tuition reimbursement, and much more.
The role of Restaurant Operations Manager at First Watch centers on leadership with a heart for both operational excellence and people development. Managers are highly involved in both front-of-house and back-of-house responsibilities, ensuring seamless coordination between kitchen operations and the dining experience. This role appeals to individuals passionate about hospitality who thrive in a fast-paced, team-oriented environment. Managers at First Watch focus on coaching and developing their team members, fostering a love of service that translates into exceptional guest experiences.
In this position, the manager will be responsible for overseeing daily restaurant operations, ensuring high-quality service that aligns with First Watch’s You First culture and core values. The role requires hands-on supervision to maintain operational standards, adherence to food safety practices, and a customer-first mindset. Restaurant Operations Managers are also champions of the company’s 10 Commitments and the First Watch Five Steps of Service, continuously working to exceed sales and traffic goals while nurturing a positive workplace atmosphere.
Candidates will find a supportive environment where their contributions are recognized and rewarded. Alongside competitive compensation, the role offers eligibility for quarterly bonuses tied to the restaurant’s performance. Managers are expected to handle administrative duties efficiently, secure company assets, ensure compliance with safety regulations, and respond promptly to customer and employee concerns.
Overall, First Watch provides an inspiring opportunity for career growth within a renowned daytime dining company that deeply values its people, customers, and communities. Taking on the Restaurant Operations Manager role means becoming part of a forward-thinking team dedicated to delivering quality food, exceptional service, and a great workplace—for both guests and employees alike.
With over 630 locations spanning 32 states, First Watch has established a reputation as a favorite for daytime dining, earning numerous accolades such as "Best Breakfast" and "Best Brunch" awards. Notably, it was voted #1 Best Breakfast by Newsweek’s Readers’ Choice Awards for 2025 and recognized as the #1 Most Loved Workplace in America for 2024 and 2025 by the Best Practice Institute. This commitment to quality and community is reflected not only in the customer experience but also in its corporate culture, which places employees as the highest priority.
Central to First Watch’s philosophy is the YOU FIRST culture, which means putting employees’ well-being and happiness at the forefront. This culture creates a supportive, empowering work environment where employees have independence to make decisions that enhance the breakfast, brunch, or lunch experience for guests. The company prides itself on never requiring night shifts and offering a balanced work-life environment. Employees benefit from a comprehensive perks package that includes health insurance, dental and vision coverage, retirement savings through a 401(k) plan, life and disability insurance, tuition reimbursement, and much more.
The role of Restaurant Operations Manager at First Watch centers on leadership with a heart for both operational excellence and people development. Managers are highly involved in both front-of-house and back-of-house responsibilities, ensuring seamless coordination between kitchen operations and the dining experience. This role appeals to individuals passionate about hospitality who thrive in a fast-paced, team-oriented environment. Managers at First Watch focus on coaching and developing their team members, fostering a love of service that translates into exceptional guest experiences.
In this position, the manager will be responsible for overseeing daily restaurant operations, ensuring high-quality service that aligns with First Watch’s You First culture and core values. The role requires hands-on supervision to maintain operational standards, adherence to food safety practices, and a customer-first mindset. Restaurant Operations Managers are also champions of the company’s 10 Commitments and the First Watch Five Steps of Service, continuously working to exceed sales and traffic goals while nurturing a positive workplace atmosphere.
Candidates will find a supportive environment where their contributions are recognized and rewarded. Alongside competitive compensation, the role offers eligibility for quarterly bonuses tied to the restaurant’s performance. Managers are expected to handle administrative duties efficiently, secure company assets, ensure compliance with safety regulations, and respond promptly to customer and employee concerns.
Overall, First Watch provides an inspiring opportunity for career growth within a renowned daytime dining company that deeply values its people, customers, and communities. Taking on the Restaurant Operations Manager role means becoming part of a forward-thinking team dedicated to delivering quality food, exceptional service, and a great workplace—for both guests and employees alike.
Job Requirements
- High school diploma or equivalent
- food safety certification
- minimum of 2 years in a supervisory or management role within the restaurant industry
- strong interpersonal and communication skills
- ability to work mornings and weekends
- proficiency with point-of-sale and inventory systems
- ability to lead and motivate a diverse team
Job Qualifications
- Prior management experience in restaurant or hospitality
- strong understanding of food safety standards
- excellent leadership and communication skills
- proficiency in coaching and developing team members
- ability to manage both front-of-house and back-of-house operations
- knowledge of sales and customer service strategies
- experience with cash handling and administrative responsibilities
- high school diploma or equivalent
Job Duties
- Learn and support You First culture and core values
- supervise daily operations ensuring high standards are met
- follow recipes and food safety protocols strictly
- monitor and work to exceed restaurant sales and traffic goals
- coach and observe the implementation of First Watch Five Steps of Service
- respond quickly to customer and employee concerns
- communicate and manage repair and maintenance issues
- maintain certification in food safety and coach others in safe handling
- actively recruit and interview candidates to join the team
- secure company assets including technology and equipment
- understand key responsibilities of all restaurant positions
- address and investigate inappropriate behavior promptly
- train, coach, and develop team members daily
- recognize exceptional performance
- manage daily revenues and deposits accurately
- complete administrative duties and submit paperwork on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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