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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $85,000.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid medical leave
Paid Maternity Leave

Job Description

Waffle House, established in 1955, is a legendary American restaurant chain known for its exceptional dining experience and steadfast commitment to career development within the restaurant industry. With over 1,830 company-owned locations and plans to expand with more than 800 additional restaurants in the next decade, Waffle House offers unique opportunities for professional growth and leadership advancement. This establishment has earned a reputation for not only serving delicious food but also for fostering a supportive and progressive work environment that values internal promotion and ongoing employee development.

At Waffle House, the culture of promoting from within means that employees have access to a clear and rewarding career path. Whether you are an entry-level team member or an experienced professional seeking leadership roles, Waffle House offers a structured progression through several management levels including Restaurant Manager, District Manager, and Division Manager. The company provides a comprehensive 3-month paid training program to equip candidates with the skills and knowledge necessary for success in restaurant operations management. This program is designed to develop high-energy leaders who are passionate about long-term career growth and excellence in service.

The role of Restaurant Operations Manager at Waffle House is an exciting and dynamic leadership position that involves overseeing daily restaurant operations, ensuring high quality service, and driving team performance. Managers at Waffle House are responsible for managing staff, optimizing restaurant profitability, maintaining customer satisfaction, and adhering to company standards and policies. This is a full-time position that promises a competitive salary ranging from $65,000 to $85,000 annually for Restaurant Managers, with additional bonuses such as continuous service rewards and a $6,000 annual bonus for holders of a four-year degree. Further advancement opportunities include District Manager roles managing 2-3 restaurants with salaries ranging from $85,000 to $115,000, and Division Manager roles overseeing 6-9 restaurants with salaries from $115,000 to $145,000. Employees typically advance to District Manager within 1-2 years and Division Manager within 3-5 years, reflecting the company’s commitment to fast-tracked leadership development.

In addition to financial rewards, Waffle House encourages employee investment in the company through stock ownership opportunities. Eligible employees can invest up to 10% of their income in Waffle House stock through payroll deductions, with options granted annually based on a percentage of income and career milestones. This unique benefit aligns employee success with company growth, fostering a sense of ownership and long-term commitment.

Waffle House also provides a comprehensive benefits package that supports the health, well-being, and work-life balance of its team members. These benefits include medical, dental, vision, and life insurance coverage for employees and their families, generous paid time off including three 10-day vacations per year, and paid medical, maternity, and family leave after one year of service. The company also offers a highly attractive work schedule of six days on and two guaranteed days off, a policy that is recognized industry-wide for promoting work-life balance.

Candidates interested in a challenging and rewarding career in restaurant operations management will find Waffle House to be an employer of choice. The company’s dedication to training, career advancement, employee stock ownership, and comprehensive benefits make it a standout opportunity in the hospitality sector. For more details or to begin your career journey with Waffle House, visit www.whcareers.com or reach out directly via email at [email protected].

Job Requirements

  • minimum high school education or equivalent
  • willingness to participate in a 3-month paid training program
  • availability to work a flexible schedule including six days on and two days off
  • strong interpersonal and leadership skills
  • ability to work under pressure
  • commitment to long-term career advancement
  • no prior restaurant experience required

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent leadership and communication skills
  • strong problem-solving abilities
  • ability to work in a fast-paced environment
  • customer service experience is a plus but not required
  • willingness to learn and adapt
  • previous management experience is beneficial but not mandatory

Job Duties

  • overseeing daily restaurant operations
  • managing and training restaurant staff
  • ensuring adherence to company policies and quality standards
  • optimizing restaurant profitability
  • maintaining high levels of customer satisfaction
  • coordinating with district and division management
  • implementing health and safety regulations

Job Criteria

Experience

No experience required


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