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First Watch Restaurants logo

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
Retirement Plan
Paid Time Off
Meal Discount
Tuition Reimbursement
Employee assistance program
Childcare discount

Job Description

First Watch is a leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. Established with a passion for quality and fresh ingredients, First Watch operates over 630 locations across 32 states, redefining the daytime dining experience. The company is widely respected for its chef-curated menu that rotates seasonally, showcasing elevated takes on classic favorites and innovative dishes like the Kale Tonic fresh juice, Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon. Beyond serving great food, First Watch puts a high priority on community involvement by donating a portion of proceeds from every kid's... Show More

Job Requirements

  • high school diploma or equivalent
  • food safety certification
  • prior experience in restaurant management or supervisory role
  • ability to work early morning shifts
  • strong interpersonal skills
  • ability to handle multiple priorities under pressure
  • legal authorization to work in the country

Job Qualifications

  • proven experience in restaurant or food service management
  • certified in food safety
  • strong leadership and coaching skills
  • excellent communication and problem-solving abilities
  • ability to manage both front-of-house and back-of-house operations
  • familiarity with sales and traffic goal management
  • commitment to upholding company core values and culture
  • experience in staff recruitment and training

Job Duties

  • learns and supports the you first culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals – and works to exceed them
  • coaches and observes the first watch five steps of service being implemented at every table
  • understands the background story of our 10 commitments – and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety – and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties – and gets required paperwork in on time

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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