Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,147.00 - $73,115.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long term disability
short term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Job Description
Dave & Buster's Inc. and Main Event Entertainment operate as leaders in the restaurant and entertainment industry, combining two fun, dynamic brands under one roof to create an unmatched guest experience. These establishments are known for providing a fast-paced, multi-faceted environment that blends excellent dining with engaging entertainment options. Their establishments are popular destinations for individuals and families looking to enjoy great food alongside thrilling games and activities. Dave & Buster's and Main Event Entertainment foster a fun work atmosphere, emphasizing leadership that inspires team members to achieve high performance while ensuring that every guest's visit is memorable and enjoyable.
The Restaurant & Operations Manager role offers a unique leadership opportunity within this thriving environment. This position is designed for individuals who thrive in busy, lively settings and who bring a passion for hospitality and guest satisfaction. The manager will provide overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and elevate the guest experience. The role's responsibilities are broad and dynamic, encompassing all aspects of restaurant and entertainment operations – from managing costs and labor to motivating and coaching a dedicated team.
Those who succeed in this role are natural leaders, capable of juggling many responsibilities simultaneously, including meeting demanding sales goals and maintaining operational excellence. The role is demanding, involving physically active work days that can span 50 hours per week and involve significant movement throughout the premises. Candidates should possess exceptional communication skills and the ability to inspire fun and teamwork among staff and guests alike. The Restaurant & Operations Manager works collaboratively with the management team and demonstrates core company values to ensure timely, high-quality results. This position plays a key role in creating an energetic, welcoming atmosphere where guests consistently receive outstanding service and leave with positive impressions.
Employees are supported with competitive wages ranging from $62,147 to $73,115 annually, alongside an attractive benefits package that underscores the company's commitment to its workforce. The role is ideal for individuals ready to advance their careers in a supportive, exciting setting that offers numerous opportunities for personal and professional growth. The company prides itself on offering a comprehensive work environment where team members can develop skills, achieve success, and enjoy the vibrant culture of one of the industry's most well-known entertainment dining concepts.
The Restaurant & Operations Manager role offers a unique leadership opportunity within this thriving environment. This position is designed for individuals who thrive in busy, lively settings and who bring a passion for hospitality and guest satisfaction. The manager will provide overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and elevate the guest experience. The role's responsibilities are broad and dynamic, encompassing all aspects of restaurant and entertainment operations – from managing costs and labor to motivating and coaching a dedicated team.
Those who succeed in this role are natural leaders, capable of juggling many responsibilities simultaneously, including meeting demanding sales goals and maintaining operational excellence. The role is demanding, involving physically active work days that can span 50 hours per week and involve significant movement throughout the premises. Candidates should possess exceptional communication skills and the ability to inspire fun and teamwork among staff and guests alike. The Restaurant & Operations Manager works collaboratively with the management team and demonstrates core company values to ensure timely, high-quality results. This position plays a key role in creating an energetic, welcoming atmosphere where guests consistently receive outstanding service and leave with positive impressions.
Employees are supported with competitive wages ranging from $62,147 to $73,115 annually, alongside an attractive benefits package that underscores the company's commitment to its workforce. The role is ideal for individuals ready to advance their careers in a supportive, exciting setting that offers numerous opportunities for personal and professional growth. The company prides itself on offering a comprehensive work environment where team members can develop skills, achieve success, and enjoy the vibrant culture of one of the industry's most well-known entertainment dining concepts.
Job Requirements
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- proficient in managing the cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 2 plus years of restaurant or hospitality experience
- true leadership capabilities
- proficient in managing cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- strong communication and interpersonal skills
- experience in recruiting, hiring, coaching, and training staff
- ability to work weekends, nights, and holidays
Job Duties
- developing and leading hourly team members to exceed guest's expectations
- demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- interacting with guest service-focused team members in recruiting, hiring, coaching, training, and professional development
- living core values and leading others while collaborating with the management team to achieve high-quality and timely results
- overseeing daily operations to maintain operational standards and exceed business goals
- managing labor and cost of goods sold effectively
- handling fast-paced, noisy environments with distracting conditions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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