Restaurant Operations Manager

First Watch is a distinguished and rapidly expanding daytime dining restaurant chain dedicated to providing exceptional breakfast, brunch, and lunch experiences. Founded on the principle of freshness and quality, First Watch serves made-to-order menu items crafted by expert chefs who ensure every dish is prepared using the finest ingredients available. The company’s philosophy centers around the "YOU FIRST" culture, which emphasizes putting employees' well-being at the forefront. This guiding principle is designed to create a work environment where employees feel valued, supported, and empowered to deliver outstanding customer service. With over 630 locations across 32 states, First Watch has established itself as a leader in the daytime dining industry, earning accolades such as the "#1 Best Breakfast" by Newsweek’s Readers’ Choice Awards for 2025 and being recognized as the "#1 Most Loved Workplace in America" for consecutive years including 2024 and 2025.

First Watch is passionate about its role in the communities it serves, actively contributing to charitable causes by donating a portion of proceeds from every kid’s meal to organizations that make a positive impact. In total, the company has donated approximately $2.0 million, reinforcing its commitment to social responsibility. The restaurant is also known for its vibrant and award-winning menu items like the Lemon Ricotta Pancakes, Quinoa Power Bowl, Kale Tonic fresh juice, and its signature Million Dollar Bacon, which resonate with customers seeking a wholesome and flavorful dining experience.

The position of Restaurant Operations Manager at First Watch marries the company’s commitment to its YOU FIRST culture with a leadership role that demands both operational expertise and a passion for exceptional customer service. This role is a full-time, day-shift position with no night shifts, supporting employees’ work-life balance and personal well-being. In this role, the manager is responsible not only for overseeing smooth daily restaurant operations but also for fostering a positive and productive work environment where team members are motivated to thrive. The Restaurant Operations Manager leads both the front-of-house and back-of-house teams, reflecting First Watch’s integrated approach to management that values collaboration across all aspects of restaurant service.

Key responsibilities include supervising and coaching team members, monitoring food quality and safety standards, managing restaurant sales and traffic goals, and ensuring adherence to First Watch's core values and service commitments. Managers are entrusted with maintaining a secure environment, handling administrative duties, managing revenues and deposits, and proactively addressing repairs and employee or customer concerns. Additionally, the role offers eligibility for a quarterly bonus based on restaurant performance, reflecting the company’s recognition of managerial contributions to success and excellence.

First Watch provides a comprehensive benefits package designed to support its employees' health, career development, and personal life. Benefits include a competitive 401(k) retirement savings plan with company matching after eligibility, health, dental and vision insurance, life insurance, and disability coverage. They also offer unique perks such as backup child and elder care through Bright Horizon, unlimited telemedicine access, tuition reimbursement, paid time off, and exclusive employee discounts on meals and other offers. This role offers an incredible opportunity for individuals who have a passion for hospitality, a commitment to team development, and a desire to contribute to a company that truly values its people and its community role.