Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,226.00 - $57,914.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Employee assistance program
Food provided
Disability insurance
401(k) matching
Vision Insurance
Job Description
Dave & Buster's Inc. and Main Event Entertainment are prominent leaders in the Restaurant and Entertainment industry, known for providing a dynamic blend of dining and interactive gaming experiences. These companies specialize in creating vibrant environments where guests can enjoy high-quality food, beverages, and an extensive array of entertainment options all under one roof. Combining fast-paced restaurant operations with a fun-filled entertainment scene, these brands serve as a unique destination for families, friends, and colleagues looking to socialize and celebrate in a lively atmosphere. With two leading brands merged into one location, employees benefit from diverse growth opportunities and a multifaceted work environment that embraces innovation, teamwork, and customer satisfaction.
As the Restaurant & Operations Manager, you will be entrusted with the overall leadership, supervision, and direction of strategic initiatives aimed at enhancing business results and elevating the guest experience. This role requires a hands-on leader who thrives in a fast-paced, multi-dimensional entertainment and dining environment. With the responsibility to inspire and lead the team to exceed expectations, you will oversee everything from operational standards and cost management to team development and guest interactions. Managing high-volume days, this position demands excellent multitasking, strong communication skills, and an unwavering commitment to fostering a positive and fun atmosphere both for team members and guests.
You will play a key role in aligning daily operations with the core values of the company, ensuring that every shift runs smoothly while motivating your team to perform at their best. This includes recruiting, hiring, coaching, and training staff to create a memorable guest journey. Emphasizing proactive leadership, you will engage personally with team members and guests alike to maintain an energetic and welcoming environment. Working an average of 50-hour weeks and handling significant daily sales targets, you must be resilient, goal-oriented, and adaptable to the sometimes noisy and challenging conditions of the entertainment dining scene.
The Restaurant & Operations Manager position offers a competitive salary range of $49,226 to $57,914 and includes a comprehensive benefits package designed to support employees' financial, health, and professional well-being. If you are passionate about the hospitality industry and thrive on creating exceptional experiences while leading by example, this role provides an excellent opportunity to grow your career within respected and fun brands. Join a large leadership team where support is readily available and enjoy perks such as free food, free gameplay, health and dental coverage, and various employee assistance programs. Embrace a career path where your leadership skills can flourish alongside the excitement of the entertainment dining industry.
As the Restaurant & Operations Manager, you will be entrusted with the overall leadership, supervision, and direction of strategic initiatives aimed at enhancing business results and elevating the guest experience. This role requires a hands-on leader who thrives in a fast-paced, multi-dimensional entertainment and dining environment. With the responsibility to inspire and lead the team to exceed expectations, you will oversee everything from operational standards and cost management to team development and guest interactions. Managing high-volume days, this position demands excellent multitasking, strong communication skills, and an unwavering commitment to fostering a positive and fun atmosphere both for team members and guests.
You will play a key role in aligning daily operations with the core values of the company, ensuring that every shift runs smoothly while motivating your team to perform at their best. This includes recruiting, hiring, coaching, and training staff to create a memorable guest journey. Emphasizing proactive leadership, you will engage personally with team members and guests alike to maintain an energetic and welcoming environment. Working an average of 50-hour weeks and handling significant daily sales targets, you must be resilient, goal-oriented, and adaptable to the sometimes noisy and challenging conditions of the entertainment dining scene.
The Restaurant & Operations Manager position offers a competitive salary range of $49,226 to $57,914 and includes a comprehensive benefits package designed to support employees' financial, health, and professional well-being. If you are passionate about the hospitality industry and thrive on creating exceptional experiences while leading by example, this role provides an excellent opportunity to grow your career within respected and fun brands. Join a large leadership team where support is readily available and enjoy perks such as free food, free gameplay, health and dental coverage, and various employee assistance programs. Embrace a career path where your leadership skills can flourish alongside the excitement of the entertainment dining industry.
Job Requirements
- 21+ years of age
- 2+ years of restaurant or hospitality experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 2+ years of restaurant or hospitality experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Comfortable working in a fast-paced, noisy environment with distracting conditions
- 21+ years of age
Job Duties
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
- Overseeing all aspects of business operations including cost of goods sold and labor management
- Handling fast-paced, multi-faceted restaurant and entertainment scene efficiently
- Managing multiple managers per shift and ensuring smooth shift operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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