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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,311.00 - $65,072.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
Employee assistance program
Buster's Legacy Fund
401K matching plan
Free Food
FREE gameplay
Large leadership team
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a leading entertainment and dining venue renowned for its unique blend of high-quality food and exciting entertainment options. Catering to a diverse clientele, this restaurant and entertainment company focuses on delivering an unforgettable experience through exceptional service, innovative attractions, and a fun, energetic atmosphere. With locations across various regions, Dave & Buster's thrives on being the go-to destination for those seeking a lively spot to enjoy great meals, arcade games, sports viewing, and social events. The company prides itself on fostering a dynamic work environment that encourages growth, teamwork, and leadership among its staff members.

The Restaurant & Operations Manager role at Dave & Buster's is a pivotal position tasked with providing overall leadership, supervision, and strategic direction across the restaurant's daily operations. This leadership role involves ensuring that operational standards are met and exceeded to positively impact the business’s bottom line while delivering an extraordinary guest experience. The ideal candidate thrives in a fast-paced, multifaceted restaurant and entertainment environment and is adept at inspiring fun and motivation among team members and guests alike. This role requires hands-on management of all business aspects, from the minute operational details to overarching strategic initiatives.

The manager will oversee team performance, drive sales, and maintain cost controls relating to goods sold and labor. They play an essential role in recruiting, hiring, coaching, and training team members to ensure optimal productivity and a positive work environment. Moreover, the manager will live and promote the company’s core values while collaborating with the broader management team to achieve timely, high-quality results. This job demands a flexible schedule, including nights, weekends, and holidays, and offers a highly rewarding experience for those passionate about hospitality, leadership, and entertainment. The compensation package includes a competitive salary range from $55,311 to $65,072 annually, along with robust benefits and a dynamic workplace culture that fosters both personal and professional growth.

Job Requirements

  • 21+ years of age
  • 2+ years of restaurant/hospitality experience
  • proficient in managing cost of goods sold and labor
  • ability to lead a team to create a memorable guest experience
  • true leadership capabilities
  • ability to work weekends, nights, and holidays
  • not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 21+ years of age
  • 2+ years of restaurant/hospitality experience
  • proficient in managing cost of goods sold and labor
  • ability to lead a team to create a memorable guest experience
  • true leadership capabilities
  • ability to work weekends, nights, and holidays
  • capable of thriving in a fast-paced, noisy environment with distracting conditions

Job Duties

  • developing and leading hourly team members to exceed guest’s expectations
  • demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • living core values while leading others to do so and collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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