Main Event Entertainment logo

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,800.00 - $65,300.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
401K matching plan
Paid Time Off
Free Food
FREE gameplay
fun work environment

Job Description

Dave & Buster's Inc. / Main Event Entertainment is a renowned leader in the restaurant and entertainment industry, offering a unique combination of dining, gaming, and entertainment experiences under one roof. With a vibrant atmosphere that caters to guests of all ages, these brands have established themselves as destinations where fun meets exceptional service. The company is committed to providing a dynamic and engaging workplace culture that fosters growth, teamwork, and innovation. As a significant player in the hospitality sector, Dave & Buster's and Main Event Entertainment continue to expand their footprint, delivering memorable moments while maintaining operational excellence.

The role of Restaurant & Operations Manager is pivotal in ensuring that both the dining and entertainment aspects of the business operate seamlessly. This leadership position demands a proactive and energetic individual who thrives in a fast-paced, multifaceted environment. The successful candidate will be responsible for overseeing all aspects of the restaurant and entertainment operations, from strategic planning to execution. With a focus on exceeding guest expectations, the manager will lead by example, inspiring team members to deliver outstanding service in a fun and engaging atmosphere.

This position requires someone who enjoys a challenge and can manage the pressures that come with high-volume service days, sometimes reaching $100,000 in sales, while maintaining attention to detail. The manager will work average shifts of around 50 hours a week and be comfortable walking several miles per shift to ensure that all operational areas meet the company’s high standards. The role emphasizes true leadership capabilities, including the ability to motivate, coach, and develop hourly staff to perform at their best.

Employment is full-time, and the salary range offered is competitive, from approximately $52,181 to $61,389 annually. The company also offers a quarterly bonus program and comprehensive benefits that enhance the overall compensation package. This position is ideal for someone passionate about hospitality and entertainment, who enjoys interacting with both guests and team members to create an enjoyable and memorable experience.

In summary, the Restaurant & Operations Manager at Dave & Buster's Inc. / Main Event Entertainment will be a cornerstone in delivering a high-energy guest experience while driving operational success. This role not only demands operational expertise but also a passion for creating a workplace where team members can thrive and guests can have fun. With multiple managers per shift and a supportive leadership team, this is a fantastic opportunity to grow your career within two exciting brands known for their fun and engaging environments.

Job Requirements

  • 21+ years of age
  • 2+ years of restaurant/hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • 2+ years of restaurant/hospitality experience

Job Duties

  • Developing and leading hourly team members to exceed guest's expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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