Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are leaders in the restaurant and entertainment industry, offering a dynamic and fun atmosphere where customers can enjoy exceptional dining experiences alongside top-tier entertainment. These brands are known for their innovative approach to combining food and gaming, creating vibrant social destinations that cater to families, friends, and corporate groups alike. Dave & Buster's and Main Event Entertainment operate multiple locations across the country, fostering a culture that values teamwork, customer service, and continuous growth opportunities. Both brands are dedicated to inclusivity and equal employment opportunities, ensuring a supportive environment for all team members. As part of the hospitality and entertainment sector, the company focuses on providing outstanding guest experiences, a lively work environment, and innovative entertainment options that set it apart from other casual dining venues.

The role of Restaurant & Operations Manager at Dave & Buster's Inc. / Main Event Entertainment is a leadership position vital to maintaining and elevating the standard of excellence these brands are known for. This position requires a proactive leader who thrives in fast-paced, multifaceted restaurant and entertainment settings. The manager is responsible for overseeing daily operations, strategizing business initiatives, and ensuring that every guest leaves with a memorable experience. Emphasis is placed on inspiring team members to perform at their best, managing operational costs, and fostering a fun and energetic atmosphere that resonates with guests and staff alike. The Restaurant & Operations Manager must be adept at handling high-volume business days, often reaching sales targets of $100,000, and capable of managing multiple operational aspects ranging from detailed administrative tasks to big-picture business strategies.

This is a full-time position that demands a strong leader with exceptional communication skills and the ability to work flexible hours, including weekends, nights, and holidays. The manager will lead, recruit, hire, coach, and develop staff to ensure excellent service and operational efficiency. Collaborating with a large leadership team, the manager will help drive performance, motivate employees, and sustain a positive, fun work culture that reflects the brand's core values. The role offers a competitive salary range of $58,629 to $68,976 and includes a comprehensive benefits package, quarterly bonus programs, and opportunities for career advancement within two popular entertainment brands under one roof. Candidates passionate about hospitality who enjoy a lively work environment and a multifaceted role that challenges their leadership capabilities will find this position rewarding and engaging.